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Vtiger One Logo
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Vtiger One

8.1 / 10
Category
Vtiger One
8.1 / 10

What is Vtiger One?

Grow sales, improve marketing ROI, and deliver great customer service with the all-in-one CRM that grows with your business.

Company Details


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Awards & Recognition

Vtiger One won the following awards in the Customer Relationship Management - Small Business category

Vtiger One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vtiger One.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vtiger One?

3% Negative
14% Neutral
83% Positive

Pros

  • Client Friendly Policies
  • Transparent
  • Trustworthy
  • Altruistic

Feature Ratings

Average 82

Sales Management

87

Account and Contact Management

86

Lead Management

85

Collaboration

85

Telephony and Call Center Management

84

Customer Service Management

84

Quote Contract and Proposal

84

Activity and Workflow Management

82

Marketing Management

79

Analytics and Reporting

76

Mobile

72

Vendor Capability Ratings

Average 83

Ease of Implementation

93

Usability and Intuitiveness

88

Ease of IT Administration

88

Business Value Created

87

Availability and Quality of Training

86

Ease of Data Integration

86

Quality of Features

83

Vendor Support

82

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vtiger One Reviews

Pranshu J.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great starting CRM for growing organizations

Likeliness to Recommend

6 / 10

What differentiates Vtiger One from other similar products?

Clean interface and streamlined standard flows

What is your favorite aspect of this product?

Ease and depth of customization that is possible

What do you dislike most about this product?

UI is very dated. Limited analytics capabilities. Poor mobile experience.

What recommendations would you give to someone considering this product?

If you are a start up and need a system that you want to tailor to your organization's specific processes, this is a really good option as it can be customized with relative ease.

Pros

  • Trustworthy
  • Fair
  • Transparent
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Vendor's Interest First

Jai S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

My outstanding experience with Vtiger One.

Likeliness to Recommend

9 / 10

What differentiates Vtiger One from other similar products?

It offers robust integration with other third-party applications. It automates sales operations thus boosting productivity. It is possible to makes better sales decisions with Vtiger One.

What is your favorite aspect of this product?

It is possible to win and close new sales deals with this tool. It helps optimize sales performance. It is possible to build strong customer relationships with this tool. It is possible to generate more sales deals and customers with this tool.

What do you dislike most about this product?

It is more costly compared to it's similar products.

What recommendations would you give to someone considering this product?

It's ideal tool for automating sales workflows thus any organization should have it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Madhuri R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best lead management Software

Likeliness to Recommend

10 / 10

What differentiates Vtiger One from other similar products?

Easy to use Easy to gather reports

What is your favorite aspect of this product?

Sales Automation Sales Enablement · Pipeline Management ·

What do you dislike most about this product?

None as such

What recommendations would you give to someone considering this product?

Helpdesk

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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