VMware Horizon Logo Award Winner Product Badge
VMware Horizon Logo Award Winner Product Badge
VMware, Inc.

VMware Horizon

Composite Score
7.9 /10
CX Score
8.1 /10
Category
VMware Horizon
7.9 /10

What is VMware Horizon?

The VMware Horizon DaaS Platform is the only virtual desktop platform built from the ground up for cloud delivery. Now VMware enables service providers to offer Windows desktops a in a truly scalable cloud-based architecture.

Company Details


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Awards & Recognition

VMware Horizon won the following awards in the Desktop as a Service category

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VMware Horizon Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VMware Horizon.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VMware Horizon?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 86

Secure Connectivity

90

Desktop Environment

86

Device Support

86

Bulk Patching and Updates

86

Desktop Management

85

Multi Tenant Architecture

85

Outsourced Backend Administration

83

Per Unit Time Pricing

83

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

VMware Horizon Reviews

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Enabling access and productivity tools to users.

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Giorgio D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Impressive Approach for Desktop Control

Likeliness to Recommend

9 /10

What differentiates VMware Horizon from other similar products?

VMware Horizon is timely in making every system accessible and users get the valuable communication.

What is your favorite aspect of this product?

VMware Horizon is focused and has accessible screen sharing options.

What do you dislike most about this product?

VMware Horizon is dynamic and it offers a systematic assistance to users.

What recommendations would you give to someone considering this product?

VMware Horizon is the accessible and confined approach to always consider.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amit B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product to connect Virtually

Likeliness to Recommend

9 /10

What differentiates VMware Horizon from other similar products?

I like the fact the you are able to use Horizon to access the remote VMs even when we are not on campus. The software is downloadable on many devices, including Mac, PC, iOS, Android, etc. The remote controls also work very well on iOS devices, because you can change the controls into however you want. That makes it a lot easier to control the VM when you are using such a small screen device like the iPhone.

What is your favorite aspect of this product?

Using static desktops, I can log in anywhere and have a consistent experience across devices.

What do you dislike most about this product?

Horizon needs to consider offering more streamlined access from both desktop and mobile devices. There should also be further connection options available, as there are currently very limited options for adjusting the connection quality from the Horizon Client interface. This enhancement would be helpful, especially when dealing with varying speed connections and multiple functions in hybrid cloud environments.

What recommendations would you give to someone considering this product?

Have a stiff infastructure, because there is a large load on the VM machines, and they sometimes do get slow.

Pros

  • Performance Enhancing
  • Unique Features
  • Respectful
  • Client Friendly Policies