VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
8.0 /10
CX Score
8.7 /10
Category
VisitUs Reception
8.0 /10

What is VisitUs Reception?

VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 78

Mobile

84

Visitor Authentication and Monitoring

81

Real-Time Alerts and Notifications

79

Dashboards, Analytics and Reporting

78

Registration Management

78

Badge Printing

75

Electronic Signatures

72

API Integration

66

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

84

Vendor Support

79

Quality of Features

79

Ease of Implementation

78

Business Value Created

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Ease of Customization

69

Ease of Data Integration

69

Breadth of Features

66

VisitUs Reception Reviews

Daniel B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Config & Use is simple but it isn't set and forget

Likeliness to Recommend

8 /10

What differentiates VisitUs Reception from other similar products?

The support received has been really good, always on hand even though the time zone for support is so different, we haven't had an issue go unresolved for more than 48hours.

What is your favorite aspect of this product?

Simple rollout to additional devices within the same site.

What do you dislike most about this product?

Print config is difficult and temperamental, this is mainly due to the recommended supported equipment not being the best - I wouldn't use this as a reflection of the VisitUs software itself but it is worth mentioning if badges and site ID are required by your Org.

What recommendations would you give to someone considering this product?

Simplify your config, check-in should be Name/Details - Host Selection - Accepting on site rules via document acceptance. Too many steps in our use has resulted in the system being bypassed based on lack of understanding.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Peter L.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

Much easier to use

What is your favorite aspect of this product?

Daily reports

What do you dislike most about this product?

I would say nothing

What recommendations would you give to someone considering this product?

Give it a go trial it for a period of time

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service

Wayne T.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Innovative product!

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

Style, aesthetics, ease of use, reliability

What is your favorite aspect of this product?

Style and efficiency

What do you dislike most about this product?

Wi-Fi connection only, we encountered problems do to our poor signal, would be great to hardwire the printer directly into the business network rather than relying on poor Wi-Fi

What recommendations would you give to someone considering this product?

Do set aside a few hours for the setup/installation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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