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USU

USU Software Asset Management

Composite Score

7.9 /10

CX Score

8.4 /10

38 Reviews Write a Review

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What is USU Software Asset Management?

With USU Software Asset Management, you get much more than just a bunch of software solutions: You receive tools and services from a single source — an advantage to you that sets us apart from other providers

Company Details

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Awards & Recognition

USU Software Asset Management won the following awards in the Software Asset Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Service Experience
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

USU Software Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on USU Software Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love USU Software Asset Management?

0% Negative

2% Neutral

98% Positive

Pros

Saves Time
Respectful
Fair
Altruistic

Feature Ratings

Average 79

Software Inventory Management

License Compliance Tracking

Advanced License Management

Integrated Discovery

Integration with IT Systems

Analytics and Reporting

End to End Lifecycle Management

Cloud License Management

Decentralized Management

License Optimization Insights

Software Recognition Library

Vendor Capability Ratings

Average 76

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

USU Software Asset Management Reviews

Sandis G.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Powerful tool and great investment, if used wisely

Likeliness to Recommend

9 /10

What differentiates USU Software Asset Management from other similar products?

Pragmatic approach & delivering on promises

What is your favorite aspect of this product?

Features and customization possibilities

What do you dislike most about this product?

Limitations

What recommendations would you give to someone considering this product?

It' s well worth the investment if used as intended, fast ROI

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Ritika P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Great Product

Likeliness to Recommend

8 /10

What differentiates USU Software Asset Management from other similar products?

In the last year, we've saved more than $4 million in genuine cost savings/cost avoidance. We use the tool on a daily basis to fulfil software requests from inventory and determine whether we need to purchase more licences, manage compliance, run harvesting campaigns, and perform large annual renewals/true ups, among other things. We've only recently begun using the information to help our Risk and Security teams with IT visibility, and we used the data in LiMA to support our ISO and SoCs compliance reporting, which we were able to do in days rather than weeks.

What is your favorite aspect of this product?

SU offers a fantastic toolkit. I like that it includes numerous reports and views to acquire insights into the data and nothing is a "black box". You can deduce why a product computed as it did. It's also incredibly adaptable, allowing for many data inputs, sophisticated or bespoke licencing, and analysis on more efficient licencing or footprint adjustments.

What do you dislike most about this product?

It is tough to use if the team is inexperienced. Given the nature of licencing, its flexibility is an asset, but it is probably not the ideal solution for people who merely want a quick study on uncomplicated licencing.

What recommendations would you give to someone considering this product?

By far the most potent instrument on the market. It provides the most flexibility in terms of developing bespoke recognition and reconciliation engines. The data is simple to extend to add new elements, and there are a plethora of out-of-the-box connectors so you don't have to rely on introducing new discovery sources unless your present sources are insufficient. Yet, because it is the most powerful technology on the market, some companies may find it too much too fast if they are just getting started.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Jason Z.

Role: Student Academic
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Clear guidance and instruction

Likeliness to Recommend

6 /10

What differentiates USU Software Asset Management from other similar products?

it provide specific guidance to students and staff regarding its feature, tailored functions

What is your favorite aspect of this product?

Easy to use and clear

What do you dislike most about this product?

Sometimes its a bit chunky

What recommendations would you give to someone considering this product?

Enhance there operation and include more content related to students life.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

USU Software Asset Management

What is USU Software Asset Management?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

USU Software Asset Management Ratings

82 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love USU Software Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

License Compliance Tracking Monitors license compliance for installed and purchased software, tracks renewal and expiration dates, and sends alerts for potential non-compliance issues.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Integration with IT Systems Integrate with Active Directory, existing inventory tools, other ITSM vendors, and third-party procurement systems.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

Cloud License Management Monitor and manage as-a-service solutions, including SaaS, IaaS, PaaS licensing, public and private cloud.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

License Optimization Insights Provide actionable insights, data, and recommendations to optimize software licensing and purchasing.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

USU Software Asset Management Reviews

Sandis G.

Powerful tool and great investment, if used wisely

Likeliness to Recommend

Pros

Ritika P.

Great Product

Likeliness to Recommend

Pros

Jason Z.

Clear guidance and instruction

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Software Inventory Management

License Compliance Tracking

Advanced License Management

Integrated Discovery

Integration with IT Systems

Analytics and Reporting

End to End Lifecycle Management

Cloud License Management

Decentralized Management

License Optimization Insights

Software Recognition Library

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness