What is UserWay?
UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UserWay?
Pros
- Trustworthy
- Caring
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Maintenance
Reporting and Analytics
Multiple Language Support
Accessibility Profiles
Compliance
Automatic Evaluation Tool
Content Tracker
Compliance Audits and Certification
Color & Display Tracker
Navigation Tracker
Multiple Endpoint Support
Vendor Capability Ratings
Business Value Created
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
UserWay Reviews
Stephen P.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Fantastic product!"
Likeliness to Recommend
What differentiates UserWay from other similar products?
Userway has a simple interface.
What is your favorite aspect of this product?
Userway provides access to the 20% of the population with disabilities.
What do you dislike most about this product?
I dislike nothing about it.
What recommendations would you give to someone considering this product?
It's worth it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Nivina J.
- Role: Student Academic
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
Easy implementation and all in one solution.
Likeliness to Recommend
What differentiates UserWay from other similar products?
Ease of implementation
What is your favorite aspect of this product?
All in one tool
What do you dislike most about this product?
Pricing structure
What recommendations would you give to someone considering this product?
Worth implementing
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
JAKE Z.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Apr 2023
Fantastic product, Easy to use
Likeliness to Recommend
What differentiates UserWay from other similar products?
Operational efficiencies can be capitalized
What is your favorite aspect of this product?
Saves time
What do you dislike most about this product?
implementation hassles
What recommendations would you give to someone considering this product?
give it a try, even through implementation replacing legacy software was difficult, userway is worth it
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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