Unily Customer Reviews 2026 | Employee Communications

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Unily

Composite Score

7.5 /10

CX Score

7.9 /10

26 Reviews Write a Review

Claim Software

What is Unily?

Unily is the employee experience platform that connects, informs, and engages your enterprise.

Company Details

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Awards & Recognition

Unily won the following awards in the Employee Communications category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

3 Top Rated Features

2025

Contract Negotiation
Conflict Resolution

2024

4 Top Rated Capabilities

1 Top Rated Features

2024

Product Impact
Contract Negotiation

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

Unily Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unily.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unily?

3% Negative

12% Neutral

85% Positive

Pros

Continually Improving Product
Trustworthy
Generous Negotitation
Friendly Negotiation

Feature Ratings

Average 79

Single Sign-On (SSO)

Emergency Notification

Employee Directory

Surveys and Polling

News Feeds, Alerts & Notifications

Newsletter Creation

Pulse Surveys

Mobile

Instant Messaging

Rewards Recognition

Application Integration

Vendor Capability Ratings

Average 76

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Vendor Support

Also Featured in...

Digital Workplace

Score 7.4

View Unily in this category (opens in a new tab)

Unily Reviews

Masood A.

Role: Operations
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Ideal product

Likeliness to Recommend

8 /10

What differentiates Unily from other similar products?

Smart and efficient

What is your favorite aspect of this product?

Effective communication

What do you dislike most about this product?

Some time it hang

What recommendations would you give to someone considering this product?

Imrpove work efficiency

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Gracelyne F.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Effective tool / Knowledge bank for the entire org

Likeliness to Recommend

8 /10

What differentiates Unily from other similar products?

Integrations to legacy systems

What is your favorite aspect of this product?

the CMS itself is easy to use.

What do you dislike most about this product?

UX is not intuitive enough.

What recommendations would you give to someone considering this product?

It beautifully solved for organizing our company content across 100+ verticals and geos we operate in. Great for collaboration and helped produce a resourceful knowledge bank.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great features

Likeliness to Recommend

8 /10

Pros

Respectful
Client Friendly Policies
Helps Innovate
Performance Enhancing

Cons

Charges for Enhancements

Unily

What is Unily?

Company Details

Need Assistance?

Awards & Recognition

Unily Ratings

87 Likeliness to Recommend

91 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Unily?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Digital Workplace

Unily Reviews

Masood A.

Ideal product

Likeliness to Recommend

Pros

Gracelyne F.

Effective tool / Knowledge bank for the entire org

Likeliness to Recommend

Pros

Great features

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Single Sign-On (SSO)

Emergency Notification

Employee Directory

Surveys and Polling

News Feeds, Alerts & Notifications

Newsletter Creation

Pulse Surveys

Mobile

Instant Messaging

Rewards Recognition

Application Integration

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Vendor Support