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UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

788 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

16 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

16 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Automation Orchestration

Role-Based Access

Central Deployment

Automation Apps

Real-Time Debugging

Action Logging

Concurrent Work

Exception Handling

Distributed Work

Unsupervised Launch

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

UiPath Business Automation Platform Reviews

Gwen De B.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2026

Reliable and Scalable Automation Solution

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

It has a large global community and training platforms making it easier for users to learn and get support.

What is your favorite aspect of this product?

My favorite aspect of the UiPath Business Automation Platform is its ability to automate repetitive tasks easily.

What do you dislike most about this product?

I dislike about the UiPath Business Automation Platform is that it can be expensive for small businesses.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering UiPath should first identify repetitive business processes that can benefit from automation and start with small projects before scaling up. It is also helpful to invest time in learning the platform and best practices to use its features effectively.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Helps Innovate

Rupa S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Its a nice product to automate business workflows

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

The customer team is very approachable and there are numerous training videos available

What is your favorite aspect of this product?

Its easy to use after the initial setup and learning phase

What do you dislike most about this product?

Its quite expensive, requires a steep learning curve

What recommendations would you give to someone considering this product?

Be prepared for a steep learning curve to setit up and start. Once there its easy and makes workflows quite easy.

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Kam P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

UIPath is a solid platform supporting RPA!

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

Primarily integrations with relevant 3rd party Software.

What is your favorite aspect of this product?

Task automation and audit/traceability

What do you dislike most about this product?

Cost and license

What recommendations would you give to someone considering this product?

If you are up for a robust automation platform, go for it!

Pros

Inspires Innovation
Helps Innovate
Continually Improving Product
Reliable

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Graphical user interface to define processes with a process flow diagram and recorded user actions

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Real-Time Debugging Identifying errors in process while bot is working.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Gwen De B.

Reliable and Scalable Automation Solution

Likeliness to Recommend

Pros

Rupa S.

Its a nice product to automate business workflows

Likeliness to Recommend

Pros

Kam P.

UIPath is a solid platform supporting RPA!

Likeliness to Recommend

Pros

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

1
Since last award

Feature Ratings

Code-Free Programming

Automation Orchestration

Role-Based Access

Central Deployment

Automation Apps

Real-Time Debugging

Action Logging

Concurrent Work

Exception Handling

Distributed Work

Unsupervised Launch

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support