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Tungsten Automation

Tungsten RPA

Composite Score

7.7 /10

CX Score

8.0 /10

42 Reviews Write a Review

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What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details

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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

Filter By

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

Service Experience
Contract Negotiation

2025

1 Top Rated Capabilities

3 Top Rated Features

2024

Service Experience

2024

Service Experience

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

5% Negative

2% Neutral

93% Positive

Pros

Caring
Effective Service
Efficient Service
Saves Time

Feature Ratings

Average 84

Out of the box integration

100

Role-Based Access

100

Performance Monitoring

100

Real-Time Debugging

100

Exception Handling

Code-Free Programming

Action Logging

Central Deployment

Unsupervised Launch

Optical Character Recognition

Distributed Work

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Tungsten RPA Reviews

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Easy to use, but a bit pricey. Save work days,

Likeliness to Recommend

9 /10

Pros

Reliable
Effective Service
Saves Time
Security Protects

Alp Ö.

Role: Information Technology
Industry: Utilities
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

unbeatable in price performance

Likeliness to Recommend

9 /10

What differentiates Tungsten RPA from other similar products?

No code knowledge is required. It provides server cost with Cef feature. It can be developed faster than other products. Has privileges in development and testing.

What is your favorite aspect of this product?

It can be output very fast. Easy to read. It's easy to learn.

What do you dislike most about this product?

Some of its features are not directly included as an activity. For example, file transfer via ftp.

What recommendations would you give to someone considering this product?

You should definitely try it.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Randy E.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Amazing product. Absolutely love the design.

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Simplicity of use

What is your favorite aspect of this product?

Desktop Automation

What do you dislike most about this product?

Management Console layout

What recommendations would you give to someone considering this product?

The pricing is amazing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tungsten RPA

What is Tungsten RPA?

Company Details

Need Assistance?

Awards & Recognition

Tungsten RPA Ratings

86 Likeliness to Recommend

91 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Tungsten RPA?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Real-Time Debugging Identifying errors in process while bot is working.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Code-Free Programming Graphical user interface to define processes with a process flow diagram and recorded user actions

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Tungsten RPA Reviews

Easy to use, but a bit pricey. Save work days,

Likeliness to Recommend

Pros

Alp Ö.

unbeatable in price performance

Likeliness to Recommend

Pros

Randy E.

Amazing product. Absolutely love the design.

Likeliness to Recommend

Pros

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Feature Ratings

Out of the box integration

Role-Based Access

Performance Monitoring

Real-Time Debugging

Exception Handling

Code-Free Programming

Action Logging

Central Deployment

Unsupervised Launch

Optical Character Recognition

Distributed Work

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training