TriNet HR Platform Logo
TriNet HR Platform Logo
TriNet Group, Inc.

TriNet HR Platform

Composite Score
7.8 /10
CX Score
8.0 /10
TriNet HR Platform
7.8 /10

What is TriNet HR Platform?

TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TriNet HR Platform won the following awards in the Benefits Administration category

Filter By

TriNet HR Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet HR Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet HR Platform?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 87

Benefits Administration

89

Contributions and Payment Tracking

89

Archiving and Reporting

89

Self Service Portal

87

Regulatory Compliance

87

Payroll Integration

86

User and Enrollment Management

86

Provider Management

83

Claims Management

82

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Business Value Created

88

Breadth of Features

88

Ease of Data Integration

86

Availability and Quality of Training

86

Ease of IT Administration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of Implementation

84

Quality of Features

81

Vendor Support

81

TriNet HR Platform Reviews

Nestor W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A solution that is simple and trustworthy

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

We keep records of all of our employees' data on Zenefits, which I frequently consult. The Business Intelligence app and the Benefits Administration app are also used by us. Zenefits makes it incredibly simple to manage our insurance policies and health benefits.

What is your favorite aspect of this product?

I adore having everything available to me on a single platform. I adore how Zenefits provides me with access to the organization chart, payroll, and benefits. I adore how versatile it is. The entire employee lifecycle is simple to use with Zenefits, and any changes made to the system are updated across all platforms. Also, Zenefits has a number of excellent integrations that can help increase efficiency.

What do you dislike most about this product?

It takes a very long time to resolve problems. Our relationship manager doesn't do much to speed things up. The interaction with Quickbooks Online is broken. After giving them detailed instructions on how it was broken, they did nothing to fix it after nine months. I had to compose the journal entries myself.

What recommendations would you give to someone considering this product?

I'm confident it will be there and provide for your needs. You frequently utilize the business intelligence feature. The Compliance Assistant is a crucial feature that Zenefits has created for you to perform in your line of work and is particularly helpful. That provides me peace of mind knowing that all of the federal due dates and tasks for the year are covered. I urge you to do this.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Zenefits: flexibility and ease of use.

Likeliness to Recommend

9 /10

What differentiates TriNet HR Platform from other similar products?

Zenefits combines employee tracking, benefits administration, document completion, task management, and process automation. This makes it unique in allowing companies to save time by centralizing all their HR needs in one place. In addition, Finally, Zenefits also offers customer service and technical support to help businesses resolve any issues they may have. This distinguishes it from other similar products that do not offer such services.

What is your favorite aspect of this product?

Zenefits improves productivity and employee satisfaction. I find it amazing to be able to manage all aspects of payroll, from hiring to payoff, from one place. This reduces the time spent managing payroll and ensures that all data is processed correctly. This also allows employees to easily access their files and payroll tools from anywhere with an internet connection.

What do you dislike most about this product?

It can be difficult to understand and configure at times, and its user interface is not always intuitive. The software prices are quite high, which may be a turn off for some.

What recommendations would you give to someone considering this product?

I am a Recruitment Consultant and I would recommend Zenefits because it is a very good option for human resources management. The software offers tools that help recruitment consultants to effectively manage their recruitment and selection processes. In addition, the software is easy to use and allows me to manage my recruitment processes efficiently and without errors.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Howard J.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Zenefits simplifies confusing HR software

Likeliness to Recommend

9 /10

What differentiates TriNet HR Platform from other similar products?

Zenefits is user-friendly throughout an employee's tenure, and any updates made to the system are reflected in all versions of the app. In addition, Zenefits has a number of helpful connectors that can boost efficiency.

What is your favorite aspect of this product?

We were able to integrate Zenefits quickly and easily because it is a user-friendly platform. When it comes to HR tasks like reporting, paid time off, onboarding, and firing, they provide a very effective and user-friendly platform. When there are complaints, the corporation takes notice.

What do you dislike most about this product?

We have a large number of part-time workers who perform a wide variety of tasks around the business, and Zenefits is assisting us in keeping track of each cost center.

What recommendations would you give to someone considering this product?

While progress is being made in fixing the payroll system's problems, we continue to be annoyed by them. The inconvenient inability to immediately speak with a person through phone makes email support all the more important.

Pros

  • Enables Productivity
  • Saves Time
  • Continually Improving Product
  • Reliable

Most Popular TriNet HR Platform Comparisons