Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

83

Mobile Access

83

Resource Management

82

Time & Expense Tracking

82

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Daniel R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

"Good starting

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Very simple to use, simple UI and UX. Great free tier, good for SMB's and for small startups. Good for independent contractors too.

What is your favorite aspect of this product?

Easy to create tasks, and clear goals and goal setting through lists, and basic integrations including slack, etc.

What do you dislike most about this product?

Not a lot of features, some competitors have significantly more features that include all of trellos functionality.

What recommendations would you give to someone considering this product?

Trello is a solid first management tool for independent work, try it out in your daily life first, see if it's powerful enough to accommodate those needs, and then test on your business, see if a more niche solution might be a better fit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Highly customizable task management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It has become easier to manage tasks and forget small miscellaneous charges, even those done only once every six months or a year.

What is your favorite aspect of this product?

In my case, I create lists by dividing them into "not started," "in progress," "delivered," and "tasks." A card is created for each project and moved from "not started," "in progress", and "and delivered" and filed when invoicing is completed. Other small tasks are placed under "miscellaneous issues," and deadlines are set. With this type of task management, it is no longer possible to forget the work deadline. By copying and pasting the details of each task (customer email information, etc.) into the card, there is no need to go back and look at each email, etc., and you can manage tasks just with Trello.

What do you dislike most about this product?

The tasks are displayed vertically, scrolling the cards, but it can be challenging to see them when scrolling. A feature that allowed users to switch the cards' display format so that numerous tasks could be shown at once would be useful.

What recommendations would you give to someone considering this product?

Since the task can be visualized, there is no need to remember the job. The essential functions can be used for free to reduce costs. Also, since it can be linked to Google Calendar, it is good to be able to check task deadlines, etc. in Google Calendar. Intuitive use. Many functions can be used for free. Easy to share with external partners. You can set rules for the automatic sorting of lists.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Really useful for task and project management

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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