Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

83

Mobile Access

83

Resource Management

82

Time & Expense Tracking

82

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Payal N.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use but a bit pricey.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello works on every platform. Whether it is on the computer, on the tablet or phone, the tool can reformat itself to any screen size.

What is your favorite aspect of this product?

You will never miss a deadline ever with a Trello Board. When you create Cards, you can add due dates to it. As the date nears, the card will turn yellow, and when you past the date, it will turn red. You can mark the due date ‘complete’ to avoid the red in your board.

What do you dislike most about this product?

Trello should not be your choice of board when you have to manage a huge project with multiple teams spread across the globe. It is more suitable for simple team projects or when you don’t need to scale.

What recommendations would you give to someone considering this product?

While Trello has many goods to its name, you have to remember that Trello will not work when there is no wifi or if the data access is sketchy. If you are travelling and have to go in the airplane mode, you will not get Trello. You have to be connected to the Interwebs to access the Trello site. Some people do not get comfortable that they cannot access Trello at all times.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Fair

Genesis V.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike other products, we ourselves can say that Trello is quite an effective tool, because it allows you to choose the template you want to work with, in addition to the fact that combining with Google Services and Calendars, Slack, Zoom is Incredible, it really becomes easy concretize ideas and projects in the group.

What is your favorite aspect of this product?

What I admire most about this tool is that it is quite easy to use and intuitive. Through the boards, you can record your daily tasks as well as interesting data. You can add the boards you need and share them with all team members to keep them up to date.

What do you dislike most about this product?

Since we have used this tool ourselves, we have not found any glitches in the product because it is really useful for hosting working sets.

What recommendations would you give to someone considering this product?

We have the opportunity to recommend this tool to all those who want to use it, because it will tell you a lot in managing your work. It takes some learning, but it's worth using once you get the hang of it as it makes it easy to manage tasks with your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to keep organized and track projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello board is more customizable when it comes to how everything looks which is a plus because it is easier on the eyes and more fun.

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to create a note. Takes a few seconds and then your entire group can view it. Easy and efficient!

What do you dislike most about this product?

What I dislike is that it feels behind compared to different products like Jira. Maybe some further innovation will make it a better competitor.

What recommendations would you give to someone considering this product?

I would recommend testing the product for a short amount of time first to see if it fits all your needs. Our company has used Trello for a long time but are making the slow switch over to different products that better serve us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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