Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

83

Mobile Access

83

Resource Management

82

Time & Expense Tracking

82

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Ryan H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Increases visibility of work and productivity.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Simplicity. Many project or task management tools try to do too much. Trello is intuitive because of it's UI interactions and it is productive because it offers a focused way to make stories/tasks visible across work centers with a modest learning curve. Labels are very useful and power-ups help me tailor Trello to fit our Scrum process (e.g., story point estimation power-up that also creates charts for reporting). The hierarchy of tasks can be represented according to a users own preferences. For example, I set the most immediate stories or tasks in a to-do column where the top is the most urgent down to least urgent on the bottom.

What is your favorite aspect of this product?

Sharing permissions for use or viewing to other parties.

What do you dislike most about this product?

The Windows app is insufficient. Certain Power-ups will not work on the Windows app while everything works very well in an ordinary web browser.

What recommendations would you give to someone considering this product?

Use it. You can try it for free and see if it is useful for your team. If your team members all understand that all work and work peogress should be represented in Trello, this will be very useful for visibility of work. This saves me time as a manager because I can tell where a unit of work is stalled, who assigned themselves to the card that hasn't been moved to an "In progress" or "Review" coulmn, and I can ask the developer whats going on, if they need help, etc. Basically, it helps keep a smooth workflow preventing others from being unproductive, when it is used consistently by all team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Neil N.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent, powerful, and appropriate platform

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has an excellent onboarding and setup solution, that allows us to make the most of it even with our first project. Instead of providing long lists of text that are difficult to traverse, its unique feature task card cover photographs can assist to break down tasks and make them readily recognizable. It is totally different and highly-performant tool on the market.

What is your favorite aspect of this product?

Trello, in my opinion, is the most user-friendly project management app available, given its extensive feature set and the amount of comfort built into its architecture. Because Trello is a collaborative as well project management software rather than only a PM tool like others, it wisely handles all areas of our project management process. Card Cover Photos is a simple but effective tool that aids in the contextualization of project duties.

What do you dislike most about this product?

Trello could help with project timetable management. An incorporated gant feature, for example, would be appropriate. Its mobile interfaces need to be improved. To cope with mobile UI requirements, the existing one is insufficient and should be lightweight. Handling automated bots is challenging, and it even necessitates some code.

What recommendations would you give to someone considering this product?

Trello is an excellent, powerful, and appropriate pick for most projects, as long as your requirements are not profit-oriented, as Trello lacks budgeting and invoicing functionalities. So, before making a final decision, you must assess its features as well as the specifics of your project carefully and thoroughly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sophia J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Trello offers plenty of amazing options.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It is an application offers that gives plenty of practicality for task management and tracking. Its card-based tasks editor is great and carries inbuilt functionality like editing each card. The task will collaborate among a team, and every task are often appointed to some team members. It additionally provides labels for every card which, can be used while categorizing. It’s a cross-platform application.

What is your favorite aspect of this product?

I like Trello, it is terribly easy to use, its easy interface makes it excellent for all sorts of users. Its functionalities enable me to prepare my tasks and projects and people of my team within the most precise way. It permits me to stay a better control of all the assignments of my work team, allowing quick revisions of the processes. I like however straightforward it’s to manage tasks across multiple projects and even multiple organizations, every in its own secure, isolated environment. The universal notifications across all instances are wonderful, and also the UI/UX are great.

What do you dislike most about this product?

Trello doesn’t allow offline use, this represents a haul once not having a web connection, this doesn’t enable me to recover information or necessary information, another negative purpose would be some of its little configurable functions which will have an effect on the user experience.

What recommendations would you give to someone considering this product?

100 percent counseled to all or any of those colleagues who are searching for a corporation tool that enables them to maximize the organization of their processes and tasks. Without a doubt, it’s a tool that has nice solutions and distinctive functionalities that allow rising the experience of teamwork.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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