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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

846 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

6 Top Rated Capabilities

5 Top Rated Features

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Noah L.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Outstanding software for managing tasks!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has the best and most efficient boards and we can easily have as many as we have. We can also copy them and design them according to our needs which makes our projects attractive and elegant. We can easily design boards and share them among teams which allows for organizing projects. They have the easiest tool to share and use.

What is your favorite aspect of this product?

Trello has the best visual organization. Their collaboration tools are very effective and we can easily collaborate with other teams and organizations. We can design boards according to our choice and need. We can keep a record of everything and we can easily keep a record of which project is done and which needs to be completed. We can set deadlines for ourselves.

What do you dislike most about this product?

Many features of Trello require add-ons including some time features and time tracking. They do not have any sort of feasible backups or export strategies that could reflect version history. They should add a feature of voice recording for people who do not want to write lengthy text. There should be a brief tutorial on how to use the program it will be of great help.

What recommendations would you give to someone considering this product?

Trello is best recommended because it is great for project communication and team management.

Pros

Continually Improving Product
Inspires Innovation
Caring
Respectful

Preetika T.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Great PM tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Easy use Free optionupto 5 projects

What is your favorite aspect of this product?

You can customise board unlike basecamp

What do you dislike most about this product?

What would I dislike with minimal investment

What recommendations would you give to someone considering this product?

Try free version, it will make life way easier

Pros

Caring
Transparent
Helps Innovate
Trustworthy

Jerica G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Excellent Method for Keeping My Tasks in Order

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Organizing the phases of a project is a breeze with Trello. Each column can be moved to a more productive action if the appropriate steps are taken. If necessary, changes may be made to the timeline and the entire table can be refreshed when the work is done. Coordinating is less of a hassle when done on a team, and the leader of such team can easily check in on the project's development.

What is your favorite aspect of this product?

For both work and play, I rely on Trello as my go-to Kanban board of choice. When working with clients, it's helpful to be able to take a large project and divide it up into manageable chunks that can be assigned to specific people, with their own individual resources and responsibilities, as well as due dates and reminders. This tool makes it easier to share information and have conversations by being clear, structured, and visually appealing.

What do you dislike most about this product?

Doesn't let you move people about on the timeline to see how they connect. Does not work for time-sensitive activities. Dedicated to individuals rather than corporations.

What recommendations would you give to someone considering this product?

Trello's user-friendly UI makes it ideal for keeping tabs on projects of any size. Strong features and seamless compatibility with other Atlassian offerings are its hallmarks.

Pros

Reliable
Unique Features
Effective Service
Inspires Innovation

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Noah L.

Outstanding software for managing tasks!

Likeliness to Recommend

Pros

Preetika T.

Great PM tool

Likeliness to Recommend

Pros

Jerica G.

Excellent Method for Keeping My Tasks in Order

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support