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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

840 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Budget Management

Time & Expense Tracking

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Stephen G.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Improve productivity in project management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

We may invite other coworkers or clients to join our board, and we can also use Trello for personal kanban when we need to arrange our tasks and processes discreetly. Trello now has templates, which allow us to pick a board that is already predesigned to better manage the workflow, depending on the sort of work we require. In our firm, the most commonly used templates are Publishing Process, Design Sprint, and Support Ticket Management. Trello has assisted in reducing the overall complexity of each project's duties. What was previously on everyone's mind concerning their individual jobs and obligations is now gathered in one location.

What is your favorite aspect of this product?

Trello basic Kanban board view is intriguing to use. Trello tasks are so flexible and configurable that you can almost utilize it to cover all of your project requirements. Trello assists us at work by allowing us to create unique boards with as many columns and cards as we desire. We may enter the name of a single job, subtasks, due date, description, hyperlinks, attachments, and other information in the columns.

What do you dislike most about this product?

It's too pricey for startups, and its free edition lacks numerous functions. Task cards might provide too much or too little information at times. The problem is solved by separately adjusting the parameters for each card. However, this may be enhanced slightly.

What recommendations would you give to someone considering this product?

Trello is a wonderful place to start when it comes to project management and job assignment. This software lets you upload files not just from your PC, but also from Google Drive and Dropbox. When you add an image to a card, Trello may convert it into a cover picture, allowing you to quickly identify what's on the card. Trello's strength is that there are several ways to utilize it; it is flexible enough and has numerous capabilities that we may use as creatively as we like.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2022

Excellent for assigning and organizing daily tasks

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Erica S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Great Product for Task and Project Management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello has a user-friendly interface.

What is your favorite aspect of this product?

I like the tile/card format of each page.

What do you dislike most about this product?

The website is sometimes glitchy.

What recommendations would you give to someone considering this product?

I would generally recommend Trello to anyone looking for a simple project management tool.

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Task Management

Trello Reviews

Stephen G.

Improve productivity in project management.

Likeliness to Recommend

Pros

Excellent for assigning and organizing daily tasks

Likeliness to Recommend

Pros

Erica S.

Great Product for Task and Project Management

Likeliness to Recommend

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Budget Management

Time & Expense Tracking

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training