Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.5 /10
CX Score
8.9 /10
Trello
8.5 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Product Management category

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 82

Product Management

87

Workflow Management

84

Idea Management

83

Backlog Management

83

Feature Management

81

Release Planning

80

ALM Integration

79

Visual Roadmap

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

87

Ease of Customization

84

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

Business Value Created

80

Breadth of Features

78

Availability and Quality of Training

78

Vendor Support

76

Quality of Features

75

Trello Reviews

Temitope S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use but not a complete PM tool

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Among all other product management tool, Trello is the easiest to use.

What is your favorite aspect of this product?

Their drag and drop feature when organizing tasks.

What do you dislike most about this product?

It has a limited use for senior high level professional, due to its over aimplistic approach

What recommendations would you give to someone considering this product?

Use it if you are not yet a senior it is not difficult to use and serve all basic project management tool.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Ashly S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Simple Visual Product Management.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

One of the main differences in Trello is its simplicity and visual nature allows planning of products to be incredibly easy using drag-and-drop boards and customizable cards. Compared to more complicated project management tools, Trello is directly available, and there is no onboarding required to get started with organizing workflows. The flexibility of it enables the teams to create anything with little or no configuration between Kanban boards and product backlogs.

What is your favorite aspect of this product?

Ease of use is the most desirable attribute of Trello. Visual organization of tasks in the form of boards, lists, and cards allows the team to grasp the working status and priorities within a short amount of time. Trello card automation too, provides strong workflow automation with no code that saves time doing repetitive work.

What do you dislike most about this product?

The built-in analytics, workload balancing, and release planning tools are small in scale, so one may need to add other software to facilitate Trello as the team develops.

What recommendations would you give to someone considering this product?

Trello works best with small to medium-sized groups, with the value of visual workflow and simplicity. It particularly fits well in newly formed product management teams or in teams that require a valid tool that is not only flexible but also easy to customize. To use the benefit of the dedicated road mapping software, pair Trello with more complex planning and analytics when working with product teams.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

Nishita Shahdadpuri H.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Specific project management tool.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has very simple and popular product in software functions. It's very lightweight and visually guider. That's productivity on new focused and Al tool features in this product. Trello is very good for managing to our workflow fast and easy on a complex tool .

What is your favorite aspect of this product?

Trello has specific product and my favourite aspect of this product is that this simple and and combined with visual clarity. It was very well features in this product is complex workflow with without any effort organized into cards.

What do you dislike most about this product?

Trello is very well product to simple and medium sized workflows but sometime they work very poor connected system like hundred of bundles app they can't handle easily.

What recommendations would you give to someone considering this product?

This product about our recommend so that they work very well to complexes workflow there features is highly recommend and they work very simple and don't overbuild of board .

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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