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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

743 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

3 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2026

Conflict Resolution

2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Fair
Acts with Integrity
Reliable

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Shared Task List

Due Dates

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Ahmed A.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Intuitive & Organized Platform for Task Management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello stands out among other task management tools due to its intuitive and organized design, functionality, visual interface, and advanced features make it easy to manage projects and tasks.

What is your favorite aspect of this product?

I appreciate the ability to assign tasks to team members, add labels, set deadlines, prioritize tasks and add attachments to tasks, This makes it easy to collaborate with team members and quickly access tasks.

What do you dislike most about this product?

I would like to see additional features to help teams collaborate more easily, More integration with other task management tools and applications

What recommendations would you give to someone considering this product?

My recommendation for someone considering Trello is to give it a try, Trello features make it a powerful tool for team-based task management, Trello a great choice for task management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Carissa W.

Role: Sales Marketing
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Trello: Good, not great

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

As a Junior Technical Project Manager, I've had the opportunity to use a variety of project management tools, and I have to say, Trello stands out among the rest. The user interface is clean and intuitive, making it easy to navigate and organize tasks. Plus, the ability to integrate with other apps like Google Drive and Slack is a game changer.

What is your favorite aspect of this product?

My favorite aspect of Trello is definitely the flexibility it offers. Whether you're working on a small personal project or a large team project, Trello can be tailored to fit your needs. The ability to create custom boards, labels, and due dates, makes it easy to keep track of all the moving parts.

What do you dislike most about this product?

One thing I dislike about Trello is that it can be a bit overwhelming when working on a large project with many tasks. It can be hard to see the big picture when everything is broken down into individual cards.

What recommendations would you give to someone considering this product?

If you're considering Trello, I would recommend it for any team looking for a comprehensive project management tool. It's easy to use, customizable, and offers a variety of integration options. Just keep in mind that it may be a bit overwhelming for larger projects.

Pros

Continually Improving Product
Reliable
Inspires Innovation
Saves Time

Oscar L.

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

The best way to make a board.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

This is unique because unlike other tools, the ability to have multiple dashboards within the workspace gives you more flexibility. And that's why it's so different from the others.

What is your favorite aspect of this product?

What I like the most about this tool is that the automation is very convenient and easy to create. I used multiple automations (card automation, dashboard automation, calendar automation, etc.).

What do you dislike most about this product?

In our personal opinion, we have not seen any problems with this product since we have used it, and we feel very comfortable with it.

What recommendations would you give to someone considering this product?

One of the reasons I recommend this tool is because it helps visually, especially if you want to see how your tasks are organized. You can have multiple "boards", which are basically spaces for different projects.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Ahmed A.

Intuitive & Organized Platform for Task Management

Likeliness to Recommend

Pros

Carissa W.

Trello: Good, not great

Likeliness to Recommend

Pros

Oscar L.

The best way to make a board.

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Shared Task List

Due Dates

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support