Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Fair
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 87

List Tasks

88

Task Assignment

88

Task Categorization

87

Task Prioritization

86

Drag and Drop Prioritization

86

Task Status

86

Add Attachments

86

Shared Task List

85

Due Dates

85

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Breadth of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Samantha C.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and simple task management software

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Simple and easy to use task management system

What is your favorite aspect of this product?

Drag and drop tasks from one folder to another and color coding each is fun and attention grabbing too!

What do you dislike most about this product?

It does what it is supposed to do. Reliable and ease to implement and use.

What recommendations would you give to someone considering this product?

If you just need to jot down tasks and organize them between people and have color blocks and due dates, trello is here for you!

Pros

  • Reliable
  • Caring
  • Respectful
  • Fair

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Perfect for streamlining your workflows

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is really intuitive and easy to use. The clean and straightforward interface is a significant attraction. It's easy for people to get started without a steep learning curve. The drag-and-drop functionality for cards and the ability to add details in a card's description make task management simple.

What is your favorite aspect of this product?

Trello's extensive integration ecosystem is one of my favorite aspects. You can connect Trello to other tools you use daily, such as Slack, Google Drive, and more, to create a seamless workflow.

What do you dislike most about this product?

Trello's simplicity is a strength, but it may not help in seeking advanced project management features like Gantt charts, resource allocation, or task dependencies.

What recommendations would you give to someone considering this product?

Define your specific use case and objectives for using Trello. Whether it's managing personal tasks, team projects, or a combination of both, having a clear purpose will help you structure your boards and cards effectively.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Saves Time

Charul G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Complete package for task and Project Management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The simple Drag and drop functionality and intuitive User Interface are some of the things that differentiates Trello from other competitors. It has lots of functionalities and features when compared to other task management and Project management competitors. The workflow automation and custom workflow with some of the integrated software's inside is something that is unique to Trello and works flawlessly.

What is your favorite aspect of this product?

I absolutely love its drag and drop functionality as it is so easy to use and is clear distinctive features that a lot of competitor lacks. You can assign, complete or update your task status quickly by dragging it which is so much better than opening the task and changing its status manually from inside it every time. I love how easy it is to label task cards and leaving comments by tagging people in the task itself so that the task important details are clearly defined as well as it allows the tagged person to easily access it and not miss the comments. Its User Interface is also very smooth and very beginner friendly.

What do you dislike most about this product?

Although the tagging people in the comments is a great function but it also allows it to send endless notifications for a project that you have been assigned, every time anyone makes a change in it, and it just becomes sometimes very difficult to differentiate important changes from not so important ones. It should also allow for a restricted access to some users although they are not in the same task it allows them to move cards and it's just a hassle. When there are lots of task on a board, it sometimes gets stuck while you are navigating through them which can also be improved.

What recommendations would you give to someone considering this product?

In terms of functionality and breadth of features, there is no competitor to Trello, and it helps you in things that you would feel is very essential to your business. I would recommend using the free version if you are a small business and then upscale as required but would highly recommend it to teams of all sizes.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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