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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Luis L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Another level of Task Managament

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The simplicity of running a complete board, with a full capacity even if you are using a free or paid version

What is your favorite aspect of this product?

The best aspect for me is the integrations based on Power-Ups, not all the time you need to be overwhelmed by features is best for a new user to add or remove the extra features,

What do you dislike most about this product?

The limitation of collaborators in free workspaces.

What recommendations would you give to someone considering this product?

Start simple, Trello allows create a simple workspace with the basic features according to your project to not overload the boards with tools and features.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Client's Interest First

Cons

Commodity Features
Charges for Enhancements
Wastes Time

Emily R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Very functional!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

How easy it is to use and see all tasks in a project

What is your favorite aspect of this product?

How simple and collaborative it is

What do you dislike most about this product?

Nothing - I truly cannot fault it

What recommendations would you give to someone considering this product?

Start using it ASAP

Pros

Trustworthy
Altruistic
Continually Improving Product
Reliable

Wilian T.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

A very easy and practical software to use, especia

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

They invest a lot in the aesthetics of the software. This really attracts a lot of attention.

What is your favorite aspect of this product?

The clean appearance of the screens. It doesn't get tired of using it for long hours.

What do you dislike most about this product?

Lack of features compared to competing software

What recommendations would you give to someone considering this product?

For smaller projects and with leaner teams, it is a very good solution!

Pros

Caring
Respectful
Helps Innovate
Continually Improving Product

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Luis L.

Another level of Task Managament

Likeliness to Recommend

Pros

Cons

Emily R.

Very functional!

Likeliness to Recommend

Pros

Wilian T.

A very easy and practical software to use, especia

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support