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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

727 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Gospel C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Simple to use task management tool!

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

For me, Trello's simple and intuitive drag-and-drop interface sets it apart. It makes project management feel easy and approachable for teams of any size.

What is your favorite aspect of this product?

My favorite aspect of Trello is how visually clear and easy it is to organize tasks with boards, lists, and cards without needing to do so many configurations.

What do you dislike most about this product?

I dislike the fact that you have to pay to get access to almost all the needed features.

What recommendations would you give to someone considering this product?

I’d recommend Trello for if you’re managing simple projects. Also, do well to pay for the premium version so you can enjoy all features.

Pros

Generous Negotitation
Continually Improving Product
Reliable
Enables Productivity

Sara H.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Strategic look at customization in Trello

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello works for any kind of work whether it is for tech teams, marketing project, or personel without needing a lot of setup. It works on minimum setup that us why it is different.

What is your favorite aspect of this product?

I like that I can quickly see what is going on with my project, It helps stsy on the top on things, even when week gets hectic.

What do you dislike most about this product?

Offline support is limited which feels frustrating sometimes.

What recommendations would you give to someone considering this product?

If you are going with Trello then you must take care of these things like start using things like color labels, deadlines, and checklists right away, they might seem small, but they really help keep things organized as you add more stuff.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Scott V.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Simplicity and ease of use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The simplicity of the product and the intuitive user interface

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

Not / Applicable

What recommendations would you give to someone considering this product?

Test drive a few different products for the same application and I am sure you will come back to Trello.

Pros

Reliable
Enables Productivity
Efficient Service
Helps Innovate

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Gospel C.

Simple to use task management tool!

Likeliness to Recommend

Pros

Sara H.

Strategic look at customization in Trello

Likeliness to Recommend

Pros

Scott V.

Simplicity and ease of use

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support