Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

88

Task Categorization

87

Drag and Drop Prioritization

87

Task Status

87

Task Prioritization

87

Add Attachments

86

Due Dates

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Noemi B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Competitors do it better nowadays

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Unfortunately, other companies started to compete on a high level with Trello, especially when it comes to accommodating Scrum ceremonies and routines. I am glad we switched to Shortcut for that, it has a much more breath of features to manage a scrum team than Trello, which looks way more general in comparison.

What is your favorite aspect of this product?

It is quite intuitive for his basic and clean design - if there is no need to go very granular into task managing, Trello still does a good job.

What do you dislike most about this product?

It feels like it didn't evolve much over the years. Mobile version of the software is difficult,

What recommendations would you give to someone considering this product?

Trello is still a great product for task management, If you wish to have a basic tool, this is your way to go. If your team is implementing scrum at a higher level, prefer other tools like Shortcut.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Commodity Features

Fahad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for lesser complex projects

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Extremely intuitive and simple tool

What is your favorite aspect of this product?

Simplicity, loading speed

What do you dislike most about this product?

Inability to tackle the complex projects when it comes to workflow automation

What recommendations would you give to someone considering this product?

Do not hesitate to use Trello for less complex projects

Pros

  • Efficient Service
  • Respectful
  • Enables Productivity
  • Caring

Jocelyn Fernand D.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Best tool for managing projects and tasks

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello stands out for its lower subscription fees and its ability to manage tasks and small projects efficiently.

What is your favorite aspect of this product?

I like Trello because it makes it easy to share files (including photos and videos) with team members. It lets you comment on a card to keep workers informed. With this project management tool, it's possible to keep track of to-do lists. Users can also define colored labels according to priority. and can batch-process cards in a list. What's more, this application simplifies the insertion of new cards; it's absolutely unlimited.

What do you dislike most about this product?

Although Trello is a good tool, it is less suited to managing large projects and storing large files.

What recommendations would you give to someone considering this product?

If you're planning to manage a simple project transparently and efficiently, Trello is the best tool you can use. To get the most out of this software, it's a good idea to consider the scope of your project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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