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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

727 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Gustavo N.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

MANAGEMENT OF COLLABORATIVE PROJECTS.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is differentiated by Carrying a series of tasks through the application and virtual board Trello is very interesting, a tool that works as a perfect virtual board made up of cards, lists and duly ordered boards that allow you to save and order all kinds of tasks, information, attachments, images, documents and absolutely everything we can think of.

What is your favorite aspect of this product?

My favorite aspect is that a nice interface, very simple to use, works in a fun way with colors and is neat, flexible, we can use it from anywhere and any device is free and advantageous.

What do you dislike most about this product?

Trello has not presented me with any limitations when organizing my activities and prioritizing my projects, it works perfectly for me, offering me a very useful tool, it is very safe and so far it has not presented me with any failure, I am pleased with the service it offers me.

What recommendations would you give to someone considering this product?

I recommend Trello to anyone who needs to stay organized from work to personal tasks, a very visual tool, easy to use and of great help to maintain order and collaboration from start to finish, it can be taken everywhere we go to adapt it to our needs , and making our work much simpler and more orderly, I recommend it because it is extremely important for any job, it works wonderfully and the results are incredible.

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Akiyama T.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Optical processes, short details of a work program

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello differs from other applications because it is oriented to work on business projects and personal projects.

What is your favorite aspect of this product?

I am fascinated by this application, it serves to manage my online projects and everything that its process implies in conjunction with other members of the company from different places, using boards, lists and cards in a simple way, the boards allow me to place various tasks to finish, their estimated time, they can be distributed and identified in the form of columns, the tasks can be distributed in lists to add connections, files, notes, alerts and pending, and postponed.

What do you dislike most about this product?

One of the particularities that bother me and that sometimes I have needed and the program does not offer is that you do not have the option of creating a record of the period of your plans and activities. Therefore, this element is necessary to know the cycles of what is planned, it would be spectacular if it were improved.

What recommendations would you give to someone considering this product?

Trello, it is estimable to have an organization, order, and details of a work project, is commendable in its priority for the automation of the least necessary steps, by means of the lists of all the occupations in a work plan.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Muhammad T.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Arrange my daily task really well with Trello

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello manages daily tasks/ or repetitive tasks better.

What is your favorite aspect of this product?

Simple dashboard which makes the process to manage the task is smooth.

What do you dislike most about this product?

Trello is suitable for an easy task or project, I need to use a more advanced project managment to deal with more complex project management tools like Kanban.

What recommendations would you give to someone considering this product?

Trello gives better oversight to complete daily tasks than other products in the same niche.

Pros

Continually Improving Product
Reliable
Security Protects
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Gustavo N.

MANAGEMENT OF COLLABORATIVE PROJECTS.

Likeliness to Recommend

Pros

Akiyama T.

Optical processes, short details of a work program

Likeliness to Recommend

Pros

Muhammad T.

Arrange my daily task really well with Trello

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support