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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

715 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Sabrina G.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great product for multiple stakeholders in collab!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has so many features to maintain task management. There are so many ways for you to stay on task and ensure that all stakeholders involved are being collaborative on project statuses.

What is your favorite aspect of this product?

I love the fact that you can physically move items out of the way based on where they are in the status progress.

What do you dislike most about this product?

There is not much that I dislike about this product except the interphase I would like for you to look a little bit more aesthetically pleasing.

What recommendations would you give to someone considering this product?

I would suggest that if you have multiple task in projects that you are managing with multiple stakeholders involved this is such a great product in order for all individuals to be informed of the statuses of each project.

Pros

Effective Service
Inspires Innovation
Caring
Includes Product Enhancements

Clarisse O.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Good software.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In project management, we can share the Trello dashboard with the rest of the team to see the different statuses of the tasks, who is working on them, if they are completed, or if they are missing.

What is your favorite aspect of this product?

Trello is a platform that I like because it allows me to organize ideas and turn them into tasks so that I can manage my projects professionally. Its simple interface makes everything look nice and clean, and it provides me with the productivity boost I need to complete my tasks.

What do you dislike most about this product?

The free version is very basic in terms of features.

What recommendations would you give to someone considering this product?

As you create your dashboards, I recommend that you start with the basics and work your way up to more advanced features. It enables me to create a more efficient management of my workgroup's activities.

Pros

Enables Productivity
Trustworthy
Inspires Innovation
Caring

Kaushal A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

An awesome solution for the task management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

This tool has a very easy-to-use interface. It is super easy to create new board/task. Drag and drop feature make it more user friendly A perfect tool for managing my both personal and professional to-do lists as well. On the dashboard, you can see group-wise statuses that make it very easy to find tasks.

What is your favorite aspect of this product?

I like the most is creating teams and sharing tasks. I can also hide a task from another user

What do you dislike most about this product?

As such there is nothing which I don't like about this software. It solves all the purposes of managing a to-do list and tasks.

What recommendations would you give to someone considering this product?

This is perfect solution, Just go for it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Sabrina G.

Great product for multiple stakeholders in collab!

Likeliness to Recommend

Pros

Clarisse O.

Good software.

Likeliness to Recommend

Pros

Kaushal A.

An awesome solution for the task management

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support