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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

711 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Gonçalo R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use for task mapping

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Trello is easy to use and very easy to implement

What is your favorite aspect of this product?

Visibility of all tasks and their status in one screen

What do you dislike most about this product?

Not very user friendly when it comes to understanding every feature

What recommendations would you give to someone considering this product?

It's easy to implement in teams, but first, you should teach your team Trello's features

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Commodity Features
Less Effective Service

Fernanda M.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

The best for agile project management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Intuitive. Usability is incredible. It helps in the organization of work and is essential for agile project management.

What is your favorite aspect of this product?

Creating boards and adding cards is very easy. Simple and friendly interface. It organizes the work of teams (especially remote teams) a lot. Low learning curve.

What do you dislike most about this product?

Automation is a bit complex. It could have a chat or notifications for users involved in the project.

What recommendations would you give to someone considering this product?

Do training before starting to use the tool. Plan your usage. Develop the panels with the entire team participating so that it will be more intuitive to use.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Kara B.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Simple to use platform for time management

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

It's very simple. Some may like its simplicity. I feel like it needs a bit more to it. It's extremely easy to use and understand. Very big pro.

What is your favorite aspect of this product?

Its ease of use. I had no trouble being implemented into the platform and using it was a breeze!

What do you dislike most about this product?

I just think it could have a little more vavoom to it. Lacks more impressive capabilities.

What recommendations would you give to someone considering this product?

It's a decent product. Not bad for your buck. Great if you're looking for a very simple, very easy to use platform for managing tasks and workflow.

Pros

Reliable
Helps Innovate
Continually Improving Product
Performance Enhancing

Cons

Commodity Features
Less Inspiring

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Gonçalo R.

Easy to use for task mapping

Likeliness to Recommend

Pros

Cons

Fernanda M.

The best for agile project management

Likeliness to Recommend

Pros

Kara B.

Simple to use platform for time management

Likeliness to Recommend

Pros

Cons

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support