Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 87

List Tasks

89

Task Assignment

88

Task Categorization

87

Task Prioritization

87

Drag and Drop Prioritization

87

Task Status

87

Add Attachments

86

Due Dates

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to keep organized and track projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello board is more customizable when it comes to how everything looks which is a plus because it is easier on the eyes and more fun.

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to create a note. Takes a few seconds and then your entire group can view it. Easy and efficient!

What do you dislike most about this product?

What I dislike is that it feels behind compared to different products like Jira. Maybe some further innovation will make it a better competitor.

What recommendations would you give to someone considering this product?

I would recommend testing the product for a short amount of time first to see if it fits all your needs. Our company has used Trello for a long time but are making the slow switch over to different products that better serve us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jaydeep S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Fabulous application for increase productivity

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trell is very most productive application. Using trell we can easy track assignments and projects using trell. If you use trell for tracking you projects activity then your productivity will increase.

What is your favorite aspect of this product?

User interface of trell is very easy using trell i can track my team activity very easy way. also i can assign task very easily

What do you dislike most about this product?

I am using this application for daily but in android it is slow.

What recommendations would you give to someone considering this product?

Best productivity application. it increases you productivity. you can track very easily your call team members activity easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Facilitates project management and collaboration.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello helps our customer success team to easily construct escalation cards with our engineering team and include all essential data, allowing us to escalate and resolve problems and monitor new features. The technical team may then readily collaborate with us as they work through a repair, test, and deployment. I can keep track of what has to be done today, this week, or in any other time frame you choose. I also use it to contact local community organizations to ensure that responsibilities are not missed.

What is your favorite aspect of this product?

I enjoy how I can make many boards and categories for each topic I want to track. I also appreciate how simple it is to work with people on Trello. You may connect with others about any work, ask questions about it, establish due dates, issue reminders, and receive notifications when someone comments on it. It allows us to easily interact with multiple team members and communicate with our users when issues are addressed or new features are deployed. It's also great for keeping track of features we want to add but aren't ready to offer yet.

What do you dislike most about this product?

It may take some time and effort to get everyone on the same page and working well together. Trello occasionally sends out too many emails in my opinion. It would be ideal if they could consolidate more information into a single email rather than sending many emails for current changes at the same time. I also discovered that the search tool might be difficult to utilize at times. I wish there was a more advanced search function/filter to help me discover the specific card I'm searching for.

What recommendations would you give to someone considering this product?

I think it's a terrific tool for keeping track of the many projects or challenges that you or your team are working on. Begin with a simple design and then experiment with more complicated rules and features. They may take some effort to set up, but they will save you a lot of time in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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