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Tidal SW Inc.

Tidal Platform

Composite Score

8.3 /10

CX Score

8.4 /10

10 Reviews Write a Review

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What is Tidal Platform?

The Tidal Platform is home to a family of data-driven software products that enable modern migrations to the cloud.

Company Details

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Tidal Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tidal Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Cloud Migration

Configuration Validation

Cloud Integration

Cloud SLA Management Governance

Automatic Resource Scaling Elasticity

Application Release Automation

Capacity Management

Cloud Analytics and Reporting

Self Service Cloud Services

Orchestration and Workflow Management

Performance Monitoring Management

Vendor Capability Ratings

Average 88

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Tidal Platform Reviews

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Once you master it, its easy to use

Likeliness to Recommend

10 /10

Pros

Enables Productivity
Efficient Service
Client Friendly Policies
Includes Product Enhancements

Tidal Platform

What is Tidal Platform?

Company Details

Need Assistance?

Tidal Platform Ratings

92 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Tidal Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Migration Migration of applications and workloads to cloud.

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Application Release Automation Continuously manage the release and maintenance of applications.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Tidal Platform Reviews

Once you master it, its easy to use

Likeliness to Recommend

Pros

Feature Ratings

Cloud Migration

Configuration Validation

Cloud Integration

Cloud SLA Management Governance

Automatic Resource Scaling Elasticity

Application Release Automation

Capacity Management

Cloud Analytics and Reporting

Self Service Cloud Services

Orchestration and Workflow Management

Performance Monitoring Management

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization