ThoughtSpot Customer Reviews 2025 | Business Intelligence & Analytics

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ThoughtSpot

Composite Score

7.8 /10

CX Score

8.0 /10

29 Reviews Write a Review

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What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics - Enterprise category

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2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

3% Negative

7% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Inspires Innovation

Feature Ratings

Average 78

Real-Time Visualization

Data Exploration and Visualization

BI Platform Administration

Self Service and Ad Hoc Capabilities

Metadata Management

Advanced Analytics and Data Science

Dashboard

Intelligent Alerts and Notifications

Spatial Analysis

Operational Reporting Capabilities

BI Security

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Business Value Created

Ease of Customization

Breadth of Features

ThoughtSpot Reviews

Boyan V.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Smart data intelligence software.

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot often shows simple text along with charts that explain key insights and this helped our team who didn't want to read visuals.

What is your favorite aspect of this product?

My favorite aspect is it's Natural language, it works well and understands questions in plain English.

What do you dislike most about this product?

ThoughtSpot doesn't clean or transform messy data , I still used other tools to prepare data.

What recommendations would you give to someone considering this product?

I recommend it to anyone with large datasets and need fast exploration it is very good at it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Briony F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2025

Quick Insights for Sustainability Analysis

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot makes it easy to explore data without building complex dashboards first. That’s useful when sustainability questions change often.

What is your favorite aspect of this product?

The ability to ask quick questions and get answers immediately. It helps validate assumptions before sharing insights with stakeholders.

What do you dislike most about this product?

Some advanced sustainability calculations still need to be handled outside the tool. ThoughtSpot works best for exploration rather than complex modeling.

What recommendations would you give to someone considering this product?

Make sure sustainability metrics are well defined before loading data. Clean definitions lead to much more useful results.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

Sharad S.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Great functionality, User friendly, Easy to intrgr

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

User friendly, ease to integrate, easy to configure with other in house platforms like Snowflake etc.

What is your favorite aspect of this product?

Ability to take voice commands is my favourite so far.

What do you dislike most about this product?

Nothing really, but sometimes UI glitches are there which are manageable.

What recommendations would you give to someone considering this product?

I have mentioned all in my previous comments and answers

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

ThoughtSpot

What is ThoughtSpot?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

ThoughtSpot Ratings

86 Likeliness to Recommend

2 Since last award

95 Plan to Renew

3 Since last award

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love ThoughtSpot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

ThoughtSpot Reviews

Boyan V.

Smart data intelligence software.

Likeliness to Recommend

Pros

Briony F.

Quick Insights for Sustainability Analysis

Likeliness to Recommend

Pros

Sharad S.

Great functionality, User friendly, Easy to intrgr

Likeliness to Recommend

Pros

2
Since last award

3
Since last award

1
Since last award

Feature Ratings

Real-Time Visualization

Data Exploration and Visualization

BI Platform Administration

Self Service and Ad Hoc Capabilities

Metadata Management

Advanced Analytics and Data Science

Dashboard

Intelligent Alerts and Notifications

Spatial Analysis

Operational Reporting Capabilities

BI Security

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Business Value Created

Ease of Customization

Breadth of Features