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ThoughtSpot Logo Award Winner Product Badge
ThoughtSpot

ThoughtSpot

Composite Score
7.8 /10
CX Score
8.1 /10
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ThoughtSpot
7.8 /10

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details

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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics - Enterprise category

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ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

3% Negative
6% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 77

Real-Time Visualization

85

Data Exploration and Visualization

84

BI Platform Administration

84

Self Service and Ad Hoc Capabilities

83

Metadata Management

83

Advanced Analytics and Data Science

83

Intelligent Alerts and Notifications

83

Dashboard

82

Spatial Analysis

82

Operational Reporting Capabilities

81

BI Security

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Quality of Features

81

Vendor Support

80

Business Value Created

78

Breadth of Features

77

Ease of Customization

77

ThoughtSpot Reviews

Kim A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Simply astonishing platform

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot uses natural language processing that allows us to ask questions directly from our data and get results instantly. The software offers lightning fast answers from billions of rows of data across multiple sources

What is your favorite aspect of this product?

On-the-fly calculations make it possible to perform vital data analysis in real-time and apply them to our business operations. ThoughtSpot continuously monitors the health of data clusters and repairs than when necessary to avoid administration overhead

What do you dislike most about this product?

The platform's search feature needs to improved and made more automated to help easily discover relevant insights hidden in the organization's database

What recommendations would you give to someone considering this product?

Many businesses can use ThoughtSpot to automate tasks such as report creation and removing errors from datasets. ThoughtSpot built-in catalog of data visualizations can be extended with custom charts created using third-party tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

My remarkable experience with ThoughtSpot.

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

One thing I like most about ThoughtSpot is the fact that it is highly scalable and very intuitive cloud data processing and reports generation system. It's very effective, productive and cost-effective cloud system. ThoughtSpot is relatively easy and simple to use and it's a fantastic solution to keep paperless records and get detailed insights about any business unit.

What is your favorite aspect of this product?

ThoughtSpot user interface is robust and straightforward and you didn't have to create folders or links to find detailed analysis. It also has a mobile application which makes it easy to get insights on the go.

What do you dislike most about this product?

There are no negative thoughts i have for ThoughtSpot.

What recommendations would you give to someone considering this product?

I highly recommend ThoughtSpot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Danna-jess Z.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Leading business intelligence software.

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

It enables end-users across locations and departments to engage in guided, instant searches by company data.

What is your favorite aspect of this product?

Its relational search engine has made it easier to conduct queries about consumer service, complaints, and churn. With ThoughtSpot, managers beyond teams can dig deep into the data to retrieve ROI, trends, and internal statistics immediately. HR directors and executives can utilize the same technology to obtain a wide overview of workloads, employee turnover rates, and more.

What do you dislike most about this product?

From a GUI perspective, very little information is available to manage the actual environment. It lacks administrative things that can be done from the user interface. It has less robust visualizations as compared to other tools in the market. Also, it has some limitations regarding modeling.

What recommendations would you give to someone considering this product?

End-users can present their work in the best way with interactive data visualization tools. With ThoughtSpot, models and visuals are created within seconds so that you can share findings directly. It has made it easy to get answers instantly. One major benefit is that you can get automated visions when you need them with just a click. It enhances decision-making and drives innovation and revenue growth. It is a great tool to implement in analytics user community. It is so easier and faster for analytics users to obtain the data they require for whatsoever analysis they dream of.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous

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