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Idera Software

TestRail

Composite Score

8.0 /10

CX Score

8.2 /10

56 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Test Management category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

Service Experience

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

12% Negative

6% Neutral

82% Positive

Pros

Respectful
Fair
Helps Innovate
Trustworthy

Feature Ratings

Average 76

Test Coverage Analysis

Test Data Management

Test Planning

Test Environment Management

Test tools integration

Artifact Traceability

Analytics and Reporting

ALM Integration

Test Case Generator

Audit Log

Regulatory Compliance

Vendor Capability Ratings

Average 76

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Mobile Application Testing

Score 8.0

View TestRail in this category (opens in a new tab)

TestRail Reviews

Jehnyffen A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use, maybe worth to pay the price.

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

Easy to implement and has API to integrate

What is your favorite aspect of this product?

Easy to generate test cases

What do you dislike most about this product?

It is private version

What recommendations would you give to someone considering this product?

Plug-in with JIRA

Pros

Enables Productivity
Saves Time
Continually Improving Product
Reliable

Chris H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Not impressed

Likeliness to Recommend

6 /10

What differentiates TestRail from other similar products?

Not a lot really; it's a very basic solution

What is your favorite aspect of this product?

Ease of setup and usage

What do you dislike most about this product?

Too simple. Does not provide much in the way of reporting.

What recommendations would you give to someone considering this product?

really try it out and stack it up against other tools like XRay for Jira, Zephyr, Smartbear

Pros

Reliable
Performance Enhancing
Respectful
Enables Productivity

Cons

Slower Product Innovation
Commodity Features
Inhibits Innovation

Mohamed S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Very robust and reliable solution

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

Works as expected with no hassle.

What is your favorite aspect of this product?

Very reliable and stable.

What do you dislike most about this product?

Not much really, it fits our use case perfectly.

What recommendations would you give to someone considering this product?

Highly recommended, will fit most of the scenarios and use cases perfectly.

Pros

Enables Productivity
Efficient Service
Effective Service
Reliable

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

TestRail Ratings

85 Likeliness to Recommend

97 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management, access and configuration of test data.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Mobile Application Testing

TestRail Reviews

Jehnyffen A.

Easy to use, maybe worth to pay the price.

Likeliness to Recommend

Pros

Chris H.

Not impressed

Likeliness to Recommend

Pros

Cons

Mohamed S.

Very robust and reliable solution

Likeliness to Recommend

Pros

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Feature Ratings

Test Coverage Analysis

Test Data Management

Test Planning

Test Environment Management

Test tools integration

Artifact Traceability

Analytics and Reporting

ALM Integration

Test Case Generator

Audit Log

Regulatory Compliance

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization