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SmartBear Software

TestComplete

Composite Score

7.9 /10

CX Score

8.4 /10

28 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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Awards & Recognition

TestComplete won the following awards in the Test Management category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

Conflict Resolution

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

5% Negative

0% Neutral

95% Positive

Pros

Fair
Acts with Integrity
Transparent
Effective Service

Feature Ratings

Average 78

Test tools integration

100

Test Data Management

Test Script Editor

Audit Log

Test Coverage Analysis

Test Environment Management

Test Run Workflow Manager

Test Load Balancing

Test Planning

Regulatory Compliance

Test Case Generator

Vendor Capability Ratings

Average 78

Vendor Support

Availability and Quality of Training

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features

Also Featured in...

Mobile Application Testing

Score 8.6

View TestComplete in this category (opens in a new tab)

TestComplete Reviews

Nilesh P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Customizable, with Strong Access Con and Efficiant

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete has Comprehensive Testing Support, Scripted and Scriptless Testing, Extensive Integrations (Jenkins, Azure DevOps) and TestComplete is User-Friendly Interface

What is your favorite aspect of this product?

TestComplete accommodates both scripted and scriptless testing. This allows teams to create tests in a way that best fits their skills and needs, whether through intuitive record-and-playback features or by writing more customized scripts for advanced scenarios. This kind of adaptability is a huge time-saver for teams working in fast-paced development environments.

What do you dislike most about this product?

TestComplete is its complexity for newers.

What recommendations would you give to someone considering this product?

There are a few recommendations to make the most out of the tool: Assess Your Team’s Skill Level, Leverage the Integration with CI/CD, Take Advantage of Parallel Testing, TestComplete offers a free trial. Make sure to try it out first, running some of your existing tests, and evaluate if it fits your needs.TestComplete provides comprehensive reports and logs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2025

One of the best automated testing tool

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Kannan R.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Good Product

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete stands out from other automation tools due to its AI-powered object recognition, scripted and scriptless testing, and broad technology support for desktop, web, and mobile apps. Unlike Selenium, which is primarily web-focused, TestComplete supports desktop applications (Windows) and offers built-in record-and-playback functionality, making it accessible to both technical and non-technical users. It also integrates seamlessly with CI/CD pipelines, supports parallel test execution, and provides detailed test logs with video recordings, ensuring robust test automation with minimal maintenance.

What is your favorite aspect of this product?

One of the best aspects of TestComplete is its AI-powered object recognition. This feature helps identify UI elements even when their properties change dynamically, reducing test maintenance. It makes automation more stable compared to traditional locator-based approaches like those used in Selenium. Plus, the combination of scripted and scriptless testing allows both beginners and advanced testers to work efficiently.

What do you dislike most about this product?

One of the biggest downsides of TestComplete is its high cost, making it less accessible for small teams or startups compared to open-source alternatives like Selenium. Additionally, while its record-and-playback feature is useful, it can generate fragile tests that break if UI elements change slightly. Lastly, cross-platform support (especially for macOS and Linux) is limited, as it's primarily a Windows-based tool.

What recommendations would you give to someone considering this product?

If you're considering TestComplete, ensure it fits your budget since it's a premium tool. It’s an excellent choice for Windows desktop, web, and mobile testing, but if you primarily need cross-platform or open-source options, tools like Selenium or Appium might be better. Take advantage of AI-powered object recognition to improve test stability and use a hybrid approach by combining record-and-playback with scripting for maintainability. To maximize efficiency, integrate it with CI/CD pipelines like Jenkins or Azure DevOps. Finally, consider training your team to fully utilize its features and avoid common

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Saves Time

TestComplete

What is TestComplete?

Company Details

Need Assistance?

Awards & Recognition

TestComplete Ratings

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Test Data Management Secured management, access and configuration of test data.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Run Workflow Manager Script, configure, execute, orchestrate and manage automated testing workflows, including parallel testing.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Mobile Application Testing

TestComplete Reviews

Nilesh P.

Customizable, with Strong Access Con and Efficiant

Likeliness to Recommend

Pros

One of the best automated testing tool

Likeliness to Recommend

Pros

Kannan R.

Good Product

Likeliness to Recommend

Pros

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Feature Ratings

Test tools integration

Test Data Management

Test Script Editor

Audit Log

Test Coverage Analysis

Test Environment Management

Test Run Workflow Manager

Test Load Balancing

Test Planning

Regulatory Compliance

Test Case Generator

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features