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TeamViewer

TeamViewer ONE

Composite Score

8.9 /10

CX Score

9.1 /10

305 Reviews Write a Review

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What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details

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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

9 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2026

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

11 Top Rated Capabilities

10 Top Rated Features

2024

Contract Negotiation

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Trustworthy

Feature Ratings

Average 87

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Remote Monitoring and Management

Score 9.0

View TeamViewer ONE in this category (opens in a new tab)

Remote Support

Score 8.9

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Enterprise Mobility Management

Score 8.3

View TeamViewer ONE in this category (opens in a new tab)

TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE One pager

Standard & Advanced The Digital Workplace Platform.

TeamViewer ONE Videos

TeamViewer ONE Reviews

Hinesh B.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Admin console is awesome.

Likeliness to Recommend

8 /10

What differentiates TeamViewer ONE from other similar products?

Administration with TV is easy to use compare to other products in the market. More features exist on admin side.

What is your favorite aspect of this product?

Web monitoring and remote control.

What do you dislike most about this product?

Taking remote access as admin taking long time for each session.

What recommendations would you give to someone considering this product?

To those who needs more features than remote control can purchase/ utilize this product.

Pros

Reliable
Enables Productivity
Efficient Service
Altruistic

Berkay A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Easy collaboration

Likeliness to Recommend

7 /10

What differentiates TeamViewer ONE from other similar products?

Easy to use

What is your favorite aspect of this product?

Smooth interface

What do you dislike most about this product?

Some integration issues

What recommendations would you give to someone considering this product?

Have a demo first

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Caring

Ayanfe M.

Role: Finance
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Good in remote access

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer Remote stands out from other similar products due to its user-friendly interface, cross-platform compatibility, and robust set of features including remote control, file transfer, and collaboration tools, making it a versatile solution for remote access and support needs.

What is your favorite aspect of this product?

One notable aspect of TeamViewer Remote is its ease of use and reliability, which makes it a valuable tool for providing remote support and accessing devices from anywhere in the world.

What do you dislike most about this product?

I don't have personal dislikes, but some users may find the pricing of TeamViewer Remote to be on the higher side compared to some other remote access solutions, especially for larger organizations or businesses requiring multiple licenses.

What recommendations would you give to someone considering this product?

For someone considering TeamViewer Remote, I recommend thoroughly evaluating their remote access and support needs, exploring the features and pricing options offered by TeamViewer, and considering factors such as security, ease of use, and compatibility with existing systems before making a decision. Additionally, taking advantage of the free trial offered by TeamViewer can help assess whether the product meets your requirements effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

TeamViewer ONE

What is TeamViewer ONE?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Data Quadrant Champion

TeamViewer ONE Ratings

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer ONE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Remote Support

Enterprise Mobility Management

TeamViewer ONE Screenshots

TeamViewer ONE UI 1

TeamViewer ONE UI 2

TeamViewer ONE UI 3

TeamViewer ONE

TeamViewer ONE Downloads

TeamViewer ONE One pager

TeamViewer ONE Videos

TeamViewer ONE

See what's New in TeamViewer Remote

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TeamViewer ONE Reviews

Hinesh B.

Admin console is awesome.

Likeliness to Recommend

Pros

Berkay A.

Easy collaboration

Likeliness to Recommend

Pros

Ayanfe M.

Good in remote access

Likeliness to Recommend

Pros

Most Popular TeamViewer ONE Comparisons

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Feature Ratings

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization