TeamViewer ONE Logo Award Winner Product Badge
TeamViewer ONE Logo Award Winner Product Badge
TeamViewer

TeamViewer ONE

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer ONE
8.9 /10

What is TeamViewer ONE?

TeamViewer ONE helps IT teams get ahead of issues before they become productivity problems. So you can spend less time reacting and more time shaping strategy. Get real-time visibility into endpoints and applications. Detect anomalies earlier, identify root causes faster, and optimize performance before issues impact users.

Company Details


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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
5% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

File Transfer

89

Screen Share

87

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Video Conferencing

87

Audio Conferencing Call in Bridge

87

Virtual Whiteboard

86

Application Share

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of IT Administration

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of Customization

81

TeamViewer ONE Reviews

Oladapo A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Very good application for remote support.

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

Teamviewer allows for cross-platform compatibility, mobile, windows, Linux, MacOS

What is your favorite aspect of this product?

Easy to set up, no complicated configuration needed.

What do you dislike most about this product?

The free version is great, but the commercial plans are costly

What recommendations would you give to someone considering this product?

For business & IT support teams you should consider TeamViewer Tensor for better security, multi-user management, and compliance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

abhishek g.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Reliable remote support tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

Cross-platform compatibility, high security standards, and robust remote support capabilities for both personal and business use.

What is your favorite aspect of this product?

Its seamless remote access across different devices and operating systems, ensuring smooth support and collaboration no matter the platform.

What do you dislike most about this product?

Its pricing structure, which can be costly for small businesses or individual users needing advanced features.

What recommendations would you give to someone considering this product?

I recommend specific remote access needs and ensuring that the pricing plan aligns with the features you require, as Team-Viewer offers a wide range of options based on usage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milan P.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to acess

Likeliness to Recommend

8 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.

What is your favorite aspect of this product?

It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.

What do you dislike most about this product?

Some users are concerned about data security and privacy.

What recommendations would you give to someone considering this product?

A free and easy-to-use option for basic remote access, integrated with Google Chrome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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