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TeamViewer

TeamViewer Remote

Composite Score

8.9 /10

CX Score

9.1 /10

297 Reviews Write a Review

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What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details

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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

11 Top Rated Capabilities

10 Top Rated Features

2024

Contract Negotiation

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Transparent
Friendly Negotiation

Feature Ratings

Average 87

File Transfer

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Video Conferencing

Virtual Whiteboard

Application Share

Audio Controls

Instant Messaging

Facilitator Functions

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

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Remote Monitoring and Management

Score 8.9

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Remote Support

Score 8.9

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Enterprise Mobile Management

Score 8.1

View TeamViewer Remote in this category (opens in a new tab)

TeamViewer Remote Screenshots

TeamViewer Remote Videos

TeamViewer Remote Reviews

Michael D.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

TeamViewer is an awesome must have software.

Likeliness to Recommend

7 /10

What differentiates TeamViewer Remote from other similar products?

We use this to quickly jump on our employee screen to help them navigate new technology.

What is your favorite aspect of this product?

Easy to use and super fast. Tech support always picks up quickly.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

TeamViewer is great product, super user friendly and easy to use.

Pros

Unique Features
Security Protects
Reliable
Performance Enhancing

Sunny K.

Role: Industry Specific Role
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Feature Rich and Reliable

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer Remote stands out from similar products with its broad device compatibility, strong enterprise-grade security, global reliability, and advanced features like unattended access & integrations.

What is your favorite aspect of this product?

My favorite aspect of TeamViewer Remote is its ability to connect seamlessly across almost any device or platform, with strong security and reliable performance, it just works whether you’re supporting a PC, mobile, or even IoT device.

What do you dislike most about this product?

Another big drawback is that performance can suffer in low-bandwidth or high-latency networks - lag, delays, or screen stutters become noticeable.

What recommendations would you give to someone considering this product?

I’d recommend trying the free trial first, checking if its features match your needs, and comparing plans carefully.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Oladapo A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Very good application for remote support.

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

Teamviewer allows for cross-platform compatibility, mobile, windows, Linux, MacOS

What is your favorite aspect of this product?

Easy to set up, no complicated configuration needed.

What do you dislike most about this product?

The free version is great, but the commercial plans are costly

What recommendations would you give to someone considering this product?

For business & IT support teams you should consider TeamViewer Tensor for better security, multi-user management, and compliance.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

TeamViewer Remote

What is TeamViewer Remote?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

TeamViewer Remote Ratings

89 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer Remote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Remote Support

Enterprise Mobile Management

TeamViewer Remote Screenshots

image (18)

TeamViewer Remote Videos

See what's New in TeamViewer Remote

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TeamViewer Remote Reviews

Michael D.

TeamViewer is an awesome must have software.

Likeliness to Recommend

Pros

Sunny K.

Feature Rich and Reliable

Likeliness to Recommend

Pros

Oladapo A.

Very good application for remote support.

Likeliness to Recommend

Pros

Most Popular TeamViewer Remote Comparisons

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GoTo Meeting

Adobe Connect

Feature Ratings

File Transfer

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Video Conferencing

Virtual Whiteboard

Application Share

Audio Controls

Instant Messaging

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization