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TeamViewer

TeamViewer Remote

Composite Score

8.9 /10

CX Score

9.1 /10

304 Reviews Write a Review

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What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details

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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

11 Top Rated Capabilities

10 Top Rated Features

2024

Contract Negotiation

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Trustworthy

Feature Ratings

Average 87

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Remote Monitoring and Management

Score 9.0

View TeamViewer Remote in this category (opens in a new tab)

Remote Support

Score 8.9

View TeamViewer Remote in this category (opens in a new tab)

Enterprise Mobile Management

Score 8.3

View TeamViewer Remote in this category (opens in a new tab)

TeamViewer Remote Screenshots

TeamViewer Remote Videos

TeamViewer Remote Reviews

Ayanfe M.

Role: Finance
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Good in remote access

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer Remote stands out from other similar products due to its user-friendly interface, cross-platform compatibility, and robust set of features including remote control, file transfer, and collaboration tools, making it a versatile solution for remote access and support needs.

What is your favorite aspect of this product?

One notable aspect of TeamViewer Remote is its ease of use and reliability, which makes it a valuable tool for providing remote support and accessing devices from anywhere in the world.

What do you dislike most about this product?

I don't have personal dislikes, but some users may find the pricing of TeamViewer Remote to be on the higher side compared to some other remote access solutions, especially for larger organizations or businesses requiring multiple licenses.

What recommendations would you give to someone considering this product?

For someone considering TeamViewer Remote, I recommend thoroughly evaluating their remote access and support needs, exploring the features and pricing options offered by TeamViewer, and considering factors such as security, ease of use, and compatibility with existing systems before making a decision. Additionally, taking advantage of the free trial offered by TeamViewer can help assess whether the product meets your requirements effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kirti A.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

A VC tool everybody should use.

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

It works seamlessly across Windows, macOS, Linux, iOS and Android without complex setup.

What is your favorite aspect of this product?

It combines reliable cross platform connections with robust security and ease of use.

What do you dislike most about this product?

If the network fluctuates, it gets stuck.

What recommendations would you give to someone considering this product?

Anyone from any industry can use it, it's best for connecting with employees.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Saves Time

Cons

Less Efficient Service
Vendor's Interest First

Sunny K.

Role: Industry Specific Role
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Feature Rich and Reliable

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer Remote stands out from similar products with its broad device compatibility, strong enterprise-grade security, global reliability, and advanced features like unattended access & integrations.

What is your favorite aspect of this product?

My favorite aspect of TeamViewer Remote is its ability to connect seamlessly across almost any device or platform, with strong security and reliable performance, it just works whether you’re supporting a PC, mobile, or even IoT device.

What do you dislike most about this product?

Another big drawback is that performance can suffer in low-bandwidth or high-latency networks - lag, delays, or screen stutters become noticeable.

What recommendations would you give to someone considering this product?

I’d recommend trying the free trial first, checking if its features match your needs, and comparing plans carefully.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

TeamViewer Remote

What is TeamViewer Remote?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

TeamViewer Remote Ratings

89 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer Remote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Remote Support

Enterprise Mobile Management

TeamViewer Remote Screenshots

image (18)

TeamViewer Remote Videos

See what's New in TeamViewer Remote

Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory

TeamViewer Remote Reviews

Ayanfe M.

Good in remote access

Likeliness to Recommend

Pros

Kirti A.

A VC tool everybody should use.

Likeliness to Recommend

Pros

Cons

Sunny K.

Feature Rich and Reliable

Likeliness to Recommend

Pros

Most Popular TeamViewer Remote Comparisons

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1
Since last award

Feature Ratings

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization