TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.3 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
1% Neutral
98% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 83

Remote Control

87

Real User Monitoring

84

Discovery

84

Network Management

84

Endpoint Backup

83

Process Automation

83

Patch Management

81

Ransomware Recovery and Removal

80

Support for IoT Devices

80

Mobile Device Management

80

Anti Malware Signature Detection

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Milijana C.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

TeamViewer is totally secure to connect remotely

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

You can connect all identified machines with one click, regardless of location and time, you can also transfer files directly, remote printing, chat, video call with other system, etc. In addition, I can see that all users that have been added to the system are instantly turned on or off. A great benefit of Teamviewer is that you can configure the screen quality to your or the client's liking.

What is your favorite aspect of this product?

Excellent, very solid program where you can access applications and systems remotely, but securely and seamlessly. I like its ability to duplicate the screen and transfer files. It is easy to use when and where I need it and is designed to provide connectivity between operating systems and devices. This cloud-based remote connectivity platform allows me to connect to any device, across multiple platforms, from anywhere, at any time.

What do you dislike most about this product?

The interface can be a little confusing at first, but with a little time invested any doubts or questions are overcome.

What recommendations would you give to someone considering this product?

TeamViewer is a useful remote management, control and help software, it has excellent efficiency and performance when it comes to bandwidth limitation. It is available for all platforms and can even be used from a mobile device. It comes with a wealth of screen sharing tools. You can also use remote control and file sharing, which is wonderful.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Jasveen Kaur K.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use, gets the job done

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

It is very popular software for remote management, many people use it at personal level.

What is your favorite aspect of this product?

It helps remote manage your device very quickly. Works with multiple Operating Systems

What do you dislike most about this product?

It can get very slow sometimes even with a fast internet service

What recommendations would you give to someone considering this product?

For personal use it is probably the best software out there, for commercial use, get a detailed demo of all the features

Pros

  • Reliable
  • Appreciates Incumbent Status
  • Helps Innovate
  • Enables Productivity
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

One Of The Best Remote Access Tool

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

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