What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Remote Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer Remote.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
image (18)
See what's New in TeamViewer Remote
Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
TeamViewer Remote Reviews
Elena G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
The Best Remote Management Software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Remote Management is unique in its ability to provide complete remote management and control of devices, as well as remote support for end-users. It is also one of the only products on the market that offers a complete solution for managing and controlling mobile devices.
What is your favorite aspect of this product?
There are many aspects of TeamViewer Remote Management that I like, but if I had to choose one it would be the ease of use. I can connect to any remote computer, view its desktop, and control it with my mouse and keyboard as if I were sitting in front of it. I can also transfer files between the remote computer and my own, which is very handy.
What do you dislike most about this product?
There are a few things that I dislike about TeamViewer Remote Management. First, the interface is a bit dated and could use a facelift. Second, I find the pricing to be a bit high for what you get. Lastly, I have had some issues with stability and performance when using TeamViewer on my Mac.
What recommendations would you give to someone considering this product?
There are a few things to consider when thinking about using this software for remote management: 1. Make sure that you have a clear and concise plan for what tasks you need to be able to perform remotely, and what TeamViewer features will enable you to do so. 2. Be sure to test it out thoroughly on your own network before deploying it to manage remote systems - this will help avoid any potential issues. 3. Have a clear understanding of the TeamViewer licensing model before deploying it
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Damiano B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2022
a vvery useful product!
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I don't know similiar software
What is your favorite aspect of this product?
The remote support function is the best on the market for me as I have been using it for almost 10 years and I have tried other remote support software also but none of them come close to TeamViewer. The trick in using this safely is having a mechanism to turn it on when you need it, and off when you don’t.
What do you dislike most about this product?
The only thing I dislike about TeamViewer is their backup solution.
What recommendations would you give to someone considering this product?
They will not find an easier Remote support solution.
Pros
- Enables Productivity
- Unique Features
- Caring
- Acts with Integrity
Please tell us why you think this review should be flagged.
Washington A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
The solution is easy to use, but still has a high.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer is simple to use, it's very feature-rich; but the price is still high for my company.
What is your favorite aspect of this product?
I like the ease of use and popularity of the tool.
What do you dislike most about this product?
Price is high for small businesses
What recommendations would you give to someone considering this product?
The solution is easy to use and very popular.
Pros
- Effective Service
- Caring
- Saves Time
- Acts with Integrity
Cons
- Less Efficient Service
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
