TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.3 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
1% Neutral
98% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 83

Remote Control

87

Real User Monitoring

84

Discovery

84

Network Management

84

Endpoint Backup

83

Process Automation

83

Patch Management

81

Ransomware Recovery and Removal

80

Support for IoT Devices

80

Mobile Device Management

80

Anti Malware Signature Detection

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Isaías P.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Fantastic product that makes your work easier!

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer te ofrece una sencilla instalación. Esto te ofrece la oportunidad de que personas que no tienen altos conocimientos en el sector de las tecnologías puedan usarlo sin ningún tipo de problema.

What is your favorite aspect of this product?

TeamViewer te ofrece una baja latencia y sencillez de uso. La gestión de conexiones mediante el registro de una cuenta personal es muy potente, lo cual facilita el acceso remoto a hosts. Y por supuesto, la versión gratuita es tremendamente productiva y eficiente.

What do you dislike most about this product?

TeamViewer a día de hoy no muestra ningún aspecto negativo que me afecte personalmente.

What recommendations would you give to someone considering this product?

TeamViewer te ofrece una facilidad que pocas aplicaciones de control remoto ofrecen. Sin duda alguna, la mayor de sus ventajas es la sencillez de uso junto a una buena interfaz gráfica que te hará sentir completamente inmerso en el host remoto como si de tu propio host se tratase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features

Andrey L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Best Overall Remote Client, But not for Everyone

Likeliness to Recommend

7 /10

What differentiates TeamViewer Remote from other similar products?

Team Viewer is slowly creating a multi facet business suite. It’s expanded functionalities extend beyond a remote client service and offers collaboration, file management systems, and video conferencing.

What is your favorite aspect of this product?

Team Viewer is mostly reliable and has a great support team readily available when an issue arises. Their product is innovative and is constantly improving ways that businesses can use remote client access as an asset to their operations.

What do you dislike most about this product?

Team Viewer’s pricing structures seem unreasonable in comparison to the fair market value for similar services.

What recommendations would you give to someone considering this product?

Team Viewer is not for small scale businesses with only an intent of having remote access to servers. Though they offer a wide array of applications, the pricing structure and target audience is mostly meant for large corporations.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vipul G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Amazing remote control tool

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

I have used some other tools like any desk as well but the speed of connecting with the users provided by the TeamViewer is amazing. There is no lag in between the sessions and one can efficiently work on another's PC. The most important thing is that it is so popular that it can also be easily found in clients' systems. It provides many new features than its competitors like team meetings option, augmented reality, etc.

What is your favorite aspect of this product?

My favorite aspect of team viewer is its speed. It doesn't lag in between the sessions (if your internet speed is fast) which makes the session smooth and we can work efficiently. Many other platforms lag in between the work sessions which makes it hard to work remotely. But here the experience is so smooth that it doesn't feel like we are accessing that PC remotely.

What do you dislike most about this product?

I generally use it to solve the coding errors and problems in my colleague's code or workflow. While doing that you have one cursor on the screen and both of the users from either end can use it to navigate which gets really disappointing sometimes. It should highlight do different cursors in different colors so one can easily point them out on the screen like which person is using it.

What recommendations would you give to someone considering this product?

I would definitely recommend this product because of its smooth experience and I would suggest using its voice calling feature as well if you want to communicate with the other person in between the session. This feature is really useful and handy.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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