What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Alvaro R.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Easy to use with any operating system
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The most important difference with respect to other solutions, with a special focus on proper tools from operating systems, is the possibility of using TeamViewer in any operating system. In fact, you can install it on Linux, Mac, or Windows, and connect from any other system. With other solutions, such as VNC, you may need to perform a more complex installation or set up the tool with special features. Besides, it gives you full control of the system instead of opening a new session. On the other hand, you do not need to add a special rule to the firewall, since most of the firewalls recognize TeamViewer.
What is your favorite aspect of this product?
It is very easy to use it. You only have to install the product on the computers where you want to use it, open it and you can use it without problems. Moreover, I love the possibility of using the tool with different operating systems, since I may need to control different machines with different installations. You can also establish a general password and connect to a machine no matter if the machine has been rebooted. I love the fact of using the mouse as if I were in front of the machine. Another good feature is the possibility of copying and pasting text between machines using TeamViewer.
What do you dislike most about this product?
I have not been able to configure the tool using the command line in Linux. I have tried to use it several times in order to set up a general password, but this feature did not work for me. I have to go to the remote computer and set up the password. That is, I could not configure the tool remotely. On the other hand, TeamViewer allows you to use the tool for free for some time. But, if the tool detects that you are using it too much, then you can only open a session for a limited time. Sometimes, I have almost not used the tool, but I found that limitation. So, the tool should clearly warn you about the criteria used for such limitations
What recommendations would you give to someone considering this product?
I recommend setting up a fixed password in the first use of the application. Besides, the user should enable the tool to open when the remote system is started. Thus, you can connect to the remote system using the tool even if the system has been rebooted. Otherwise, TeamViewer uses a new password at each system restart. Please, remember using a secure password. I also recommend using TeamViewer with a good internet connection. Since the tool is using a lot of data, you may experience some difficulties when using the mouse and the remote desktop with slow connections or if you are using other applications demanding the network.
Pros
- Enables Productivity
- Unique Features
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Haritha C.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Awesome remote connecting software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I have been using teamviewer for about three years. In my company I’m working as a remote digital marketing executive, so I need to collaborate actively and perfectly even if it is work at home. I have tried too many software for remote accessing like this before. Firstly I would like to say about the user interface of the teamviewer platform as it is very easy to handle for a child. We can easily connect with another user with the help of a unique ID provided by the platform. It has all required features that needs to be included in a remote control platform.
What is your favorite aspect of this product?
• Remote Desktop: Access your computer from anywhere in the world. • Remote Access: Give or receive remote support without any headaches. • Secure Unattended Access: TeamViewer provides unattended access to your computer, even if it is turned off!
What do you dislike most about this product?
I am unable to find a mistake from this platform. But being frank I would like to say that, I just felt that the remote control might be bit slow in poor network when compared to faster speed network. I don’t know whether it’s a problem regarding my laptop or my network connection. But it is very difficult to access somebody's desktop or devices when you are under a poor network because it’s lagging very well.
What recommendations would you give to someone considering this product?
You should have stable and fast internet connection.
Pros
- Generous Negotitation
- Transparent
- Continually Improving Product
- Reliable
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Vladyslav A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Great software to help remotely
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer is an old player and everybody knows about it, it works great, very easy to set-up and to use. No need of training, just a few clicks and you're ready to go.
What is your favorite aspect of this product?
The easy way of setting up the software in a new computer
What do you dislike most about this product?
Sometimes a new user can get lost between all the options
What recommendations would you give to someone considering this product?
Definitely consider this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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