What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Sonia D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2022
Solution to all the problems despite the distance
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It's a platform enabling global connectivity providing secure remote access, support and control to systems. The user interface is really good when compared to different software platforms and it is so easy to use which also helps in managing all the remote PCs from any part of the world .Transferring files is as easy as drag and drop, best part is we can also chat with users via chat box or voice.
What is your favorite aspect of this product?
Teamviewer has a wonderful feature of voice calling which is very useful to give explanations regarding the problem one is solving. In addition, it also allows the transfer of files which is like a bonus tool on this platform.Working remotely has become easier with this platform. It's a very beneficial software for any professional use.
What do you dislike most about this product?
To be honest, I didn't find anything that didn't work for me on this platform. It works great as I have been using it for years now!!
What recommendations would you give to someone considering this product?
Teamviewer is without a doubt the best excellent tool for remote access and support which anyone and everyone will need in a professional setup. So do not hesitate and go for it!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Hüseyin A.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2022
Connect farthest to nearest.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It's pretty fast, especially rather than other apps. Easy to use, has data integrity. The encryption structure is quite successful. It provides the ease and simplicity of remote connection by managing all users with a single click, with or without easy use over mobile. Ability to take a one-to-one image without loss of image when working with more than one screen. That's why TeamViewer is top priority for me.
What is your favorite aspect of this product?
I work remotely for my job. Since I cannot carry the desktop computer in the company with me, thanks to teamviewer, I can connect remotely anywhere and anytime. I like many of its features such as the ability to share the screen as if working on a local machine, stable speed, and ease of use in multi-screen usage.
What do you dislike most about this product?
No matter how successful the application is, there are of course unsuccessful aspects. For example, when we connect to a machine via teamviewer, when a message is sent to the other party, the sound of the local computer is greatly reduced. Until then teamviewer will be closed and it will be fixed. I would like this issue fixed.
What recommendations would you give to someone considering this product?
If you are working remotely or providing remote support to your users, teamviewer is the application you are looking for. With its ease of use, even if the other user cannot connect to you, you can easily reconnect to your user by giving quick access after connecting once. File sharing is very successful, its speed is stable.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Saves Time
Cons
- Commodity Features
- Less Generous
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Norah J.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Excellent features.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I was able to permanently monitor dozens of remote employees and external partners of the organization using this simple but incredibly beneficial application. It allows you to attend to another workstation immediately without having to travel to where you are.
What is your favorite aspect of this product?
It is easy to use and has no latency, delays or interruptions. It provides encrypted connections, which guarantees the privacy of our data. I can manage multiple virtual machines and gadgets simultaneously as it is cross-platform.
What do you dislike most about this product?
I have no complaints about this software.
What recommendations would you give to someone considering this product?
This software is excellent for enabling remote work and enhancing other workplace collaboration solutions, so I highly suggest it.
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Acts with Integrity
Please tell us why you think this review should be flagged.
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