TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.3 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
1% Neutral
98% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 83

Remote Control

87

Real User Monitoring

84

Discovery

84

Network Management

84

Endpoint Backup

83

Process Automation

83

Patch Management

81

Ransomware Recovery and Removal

80

Support for IoT Devices

80

Mobile Device Management

80

Anti Malware Signature Detection

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

IMRAN I.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, fantastic product

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Team viewer is way ahead of similar other products due to its unique features of remote management, it is very stable then other products

What is your favorite aspect of this product?

It is very stable product

What do you dislike most about this product?

Sometime it gets slow

What recommendations would you give to someone considering this product?

Currenlty no recommendation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Runo N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Better Remote Management With TeamViewer

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer Remote Management comes with great security features and makes it easy to manage and centralize IT operations

What is your favorite aspect of this product?

Using TeamViewer Remote Management is easy I like the many security features Managed of IT infrastructure is easy with TeamViewer Remote Management

What do you dislike most about this product?

No issues with TeamViewer Remote Management. It has been working well.

What recommendations would you give to someone considering this product?

I recommend for remote monitoring and management because it has all the features it takes to be the best. It is secure too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dannirys U.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fast remote connection at all times

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

we are using teamviewer to provide remote support to our users who are far away, also to access our servers and work in collaboration with other co-workers, teamviewer shortens the distance and allows us to do our work no matter where we are .

What is your favorite aspect of this product?

Teamviewer is one of the best tools I've used, it's easy to install, it's available on multiple platforms and mobile devices, the learning curve is relatively short, it has multiple settings to improve remote connections and have excellent communication both with the remote user as with the remote computer, any user can do not need to be an expert, it is very intuitive.

What do you dislike most about this product?

I don't like the mobile version, the experience is not the same as the remote version, it feels slow.

What recommendations would you give to someone considering this product?

Without a doubt the most complete and fastest application for remote connections, I recommend it.

Pros

  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Friendly Negotiation

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