What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Giorgi K.
- Role: Information Technology
- Industry: Shipping
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Old & full of fueatures remote management projec
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
the most known software. which is supported by varios OS
What is your favorite aspect of this product?
Managing the team.
What do you dislike most about this product?
sometimes it automatically stops
What recommendations would you give to someone considering this product?
you definitely should try. without any hesitate
Pros
- Fair
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
Facundo S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy to use, very complete and accessible
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
the interface
What is your favorite aspect of this product?
that you can get information about the computers you have in your directory
What do you dislike most about this product?
Not available to control mobile devices
What recommendations would you give to someone considering this product?
Good choice
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
María José C.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
Easy to use for remote support work
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
You can control Windows devices remotely over the Internet for maintenance, etc. Paid licenses are available for long-term connections. Since the corporate version is a concurrent connection license, it can be shared without purchasing another for each user. It can be connected regardless of the network environment of the connection destination, including optical lines, mobile routers and tethering. As long as it is connected to the Internet, it can be used for various purposes, such as construction work without overnight holiday visits and VPN router configuration work at overseas bases.
What is your favorite aspect of this product?
You can easily share data by copying the necessary files and URLs to your terminal and pasting them to the connection destination. You can share information with the users of the connection destination using the chat function. It is possible to communicate during maintenance, even when making phone calls is difficult. Etc. The functionality is also very satisfactory. We have created a seamless maintenance environment by publishing the customized equipment viewer in executable file (EXE) format on a dedicated site and allowing customers to download it.
What do you dislike most about this product?
If the terminal I need to connect to is a terminal that a remote desktop has already operated, it cannot be used unless configured in the active window. It may be a technical specification, but I hope to improve it.
What recommendations would you give to someone considering this product?
As a remote maintenance environment for servers and clients, this product was installed in response to user inquiries, and we could respond without waiting. Install it and ask for the connection number and password. In addition, it can be used whenever there is an Internet connection environment, and it is good that a separate remote device is not required. Registered users can share the connection destination, so the support department started using it, and it is now possible to perform maintenance and answer queries quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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