What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Angel R.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Top easiest software with top performance enhace
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The transparency of cost architecture and the client success management.
What is your favorite aspect of this product?
Is very easy to use and it can cover a lot of the operations from a lot of industries
What do you dislike most about this product?
TeamViewer could improve performance on slow connections, add advanced security features like biometric authentication, simplify its interface for non-technical users, expand integrations with business tools, optimize mobile device control, offer automated support workflows, and provide more flexible pricing plans to better suit small businesses and freelancers.
What recommendations would you give to someone considering this product?
Before buying TeamViewer, consider its cost, which can be high for smaller businesses, and if it aligns with your security needs. Ensure it has the necessary features for your intended use, integrates with your tools, and performs well with your internet speed. Its interface can be complex, so think about user-friendliness and training needs. Also, check if the customer support meets your expectations.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Alex S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Just Watch the Mobile Lag
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Unlike some remote tools that struggle with connection quality across different systems, TeamViewer handles it like a pro
What is your favorite aspect of this product?
I could simply transfer it without interrupting the session, saving so much time and effort. It makes remote collaboration feel nearly as efficient as sitting next to the person.
What do you dislike most about this product?
On a few occasions, I’ve had to reconnect a session when it froze or lagged, which can be frustrating when you're trying to assist someone on the go
What recommendations would you give to someone considering this product?
Take caution if you plan on relying on mobile for remote support; sometimes the performance just isn’t as smooth as you’d expect.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Lisa K.
- Role: Operations
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic Product
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Excellent onboarding
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Onboarding was timely
What recommendations would you give to someone considering this product?
Add AI features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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