What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Andrea M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fantastic sofware for remote control
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
easy to use easy to access in remote control
What is your favorite aspect of this product?
easy to access in remote control
What do you dislike most about this product?
nothing at the moment
What recommendations would you give to someone considering this product?
yes absolutly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lise-Mari L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Great for receiving remote support from IT Teams.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer allows remote access across various devices, including PCs, smartphones, and tablets.
What is your favorite aspect of this product?
It offers robust remote support capabilities, including session recording, session analytics, and multi-user support sessions. This makes it easier to manage IT support cases and collaborate with other experts
What do you dislike most about this product?
The occasional lag and slow performance, especially when connecting to remote devices over long distances or with poor internet connections.
What recommendations would you give to someone considering this product?
Attend courses on how to use this product to ensure you make use of all it's features effectively.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
abhishek g.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Reliable remote support tool
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Cross-platform compatibility, high security standards, and robust remote support capabilities for both personal and business use.
What is your favorite aspect of this product?
Its seamless remote access across different devices and operating systems, ensuring smooth support and collaboration no matter the platform.
What do you dislike most about this product?
Its pricing structure, which can be costly for small businesses or individual users needing advanced features.
What recommendations would you give to someone considering this product?
I recommend specific remote access needs and ensuring that the pricing plan aligns with the features you require, as Team-Viewer offers a wide range of options based on usage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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