What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Olga W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
The Remote Control Wizardry
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
What sets it apart is the seamless integration of remote control, file transfer, and video conferencing
What is your favorite aspect of this product?
The remote control functionality is an absolute wizardry moment. The ability to take control, share screens, and collaborate in real-time makes it a superhero cape for IT support and collaborative projects alike.
What do you dislike most about this product?
The occasional connection hiccup during intense sessions. While it's rare, a smoother experience during high-stakes moments would be the cherry on top
What recommendations would you give to someone considering this product?
For those considering TeamViewer, my advice is to embrace its superhero capabilities fully.
Pros
- Efficient Service
- Saves Time
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Rakesh Kumar A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2025
An excellent solution for the remote management
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
User-friendly interface: its intuitive design makes it easy for even novice users to get to grips with TeamViewer. Rich functionality: Offers a wide range of features for both home and corporate users, covering diverse support and collaboration needs. Reliable performance: Ensures stable connections and smooth transmission, even over low-bandwidth networks.
What is your favorite aspect of this product?
Ease of access and stability of connection. It also allows two audio communication over the connection session. TeamViewer has some excellent customisable deployment methods in MSI format, we can be deployed en masse to your fleet, linking them to your corporate account for ease of management.
What do you dislike most about this product?
Has a few quirks, especially as it related to assigning unattended access, but this does work providing you are logged onto the target computer as a local administrator.
What recommendations would you give to someone considering this product?
It is an amazing tool to share desktop access to team members to help debug issues and also to share information. Easy to access remote desktops and control it for work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Karen M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2025
Reliable remote support for our journal team.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Remote lets me guide editors and reviewers on-screen, not having to explain complex steps by email or screenshots.
What is your favorite aspect of this product?
I enjoy the ability to jump onto a colleague's desktop and in real time fix layout or submission issues, or to share control without extensive back-and-forth instructions.
What do you dislike most about this product?
I dislike how heavy it feels on slow connections, and some of my less-technical colleagues still get nervous about granting full remote access to.
What recommendations would you give to someone considering this product?
I would recommend establishing clear rules regarding when one needs to employ remote sessions, practicing within a small group first, and, of course, commenting on one's actions as one clicks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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