What is TeamDynamix Sassafras?
Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix Sassafras?
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
End to End Lifecycle Management
Analytics and Reporting
Software Inventory Management
Decentralized Management
License Compliance Tracking
Software Recognition Library
Contract Management
Integrated Discovery
Integration with IT Systems
Data Center Analytics
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Also Featured in...
TeamDynamix Sassafras Reviews
Jessica H.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2025
Sassafras Helps My Job Success
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Hands down the stellar customer service.
What is your favorite aspect of this product?
Favorite aspect - it's a data goldmine of information about my organization's hardware and software assets.
What do you dislike most about this product?
There are some features available only in KeyConfigure, so I have to work in both KeyConfigure (desktop administrator client) and AllSight (online portal).
What recommendations would you give to someone considering this product?
While the initial buy in might have some sticker shock, buying perpetual entitlements is what has worked best for my organization.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted May 2025
Robust, intuitive & versatile.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Aayan S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2026
Excellent Software Asset Control
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Compared to similar tools I've worked with, TeamDynamix Sassafras provides much deeper visibility into software utilisation. That insight helps me make smarter licensing decisions, reduce unnecessary renewals, and keep our environment organised without adding extra administrative work.
What is your favorite aspect of this product?
It gives me a clear view of which applications are actually being used, so I can make better licensing decisions and avoid paying for software that no one needs.
What do you dislike most about this product?
The interface feels a bit outdated. It does everything I need, but a more modern and streamlined design would make daily navigation faster.
What recommendations would you give to someone considering this product?
If software licensing and asset visibility are important to your organization, I'd definitely recommend taking the time to evaluate this platform. Make sure you plan the initial deployment properly, as that will help you get the most value from its reporting and tracking features.
Pros
- Efficient Service
- Caring
- Over Delivered
- Includes Product Enhancements
Cons
- Less Respectful
Please tell us why you think this review should be flagged.
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