TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Software Usage Metering

90

End to End Lifecycle Management

90

Analytics and Reporting

87

Decentralized Management

86

Advanced License Management

86

Integrated Discovery

86

Software Recognition Library

85

Data Import Export and Aggregation

82

Cloud License Management

82

Financial Analysis

80

Vendor Capability Ratings

Average 88

Vendor Support

93

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Availability and Quality of Training

89

Product Strategy and Rate of Improvement

89

Breadth of Features

87

Ease of Customization

87

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Aman k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Seamless ITSM and Asset Management Integration

Likeliness to Recommend

9 /10

What differentiates TeamDynamix Sassafras from other similar products?

The real-time usage metering—tracking who uses which software, for how long, on which device—is what sets it apart. Instead of just inventorying installations, it links purchase records, deployments and usage analytics in one interface. Combined with its seamless integration into the ITSM platform, the asset/lifecycle visibility it gives is rare in this market.

What is your favorite aspect of this product?

My favorite aspect of TeamDynamix Sassafras is how seamlessly it connects IT service management with detailed asset and license tracking. Having real-time visibility into software usage and device inventory within the same platform makes troubleshooting, license optimization, and compliance tracking much faster and easier. It genuinely improves both efficiency and decision-making for the IT team.

What do you dislike most about this product?

The main drawback of TeamDynamix Sassafras is the initial setup and integration process — it can feel complex and time-consuming, especially when mapping data between systems or configuring automation rules. The interface, while functional, could also be more modern and intuitive. Once everything is configured, though, the platform runs smoothly and delivers great value.

What recommendations would you give to someone considering this product?

I’d recommend taking the time to plan your implementation carefully and involve both your ITSM and asset management teams early on. Make sure to define clear workflows and integration points before deployment. Once set up properly, TeamDynamix Sassafras delivers excellent visibility and efficiency. Also, take advantage of vendor support — their guidance really speeds up configuration and optimization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Very effective Hardware Asset Management tool

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Easy to use and provides loads of useful data

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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