Tableau Logo Award Winner Product Badge
Tableau Logo Award Winner Product Badge
Salesforce.com Inc

Tableau

Composite Score
8.8 /10
CX Score
9.0 /10

What is Tableau?

Tableau is a visual analytics platform transforming the way we use data to solve problems—empowering people and organizations to make the most of their data. From connection through collaboration, Tableau is a powerful, secure, and flexible end-to-end analytics platform.

Company Details

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Helps Innovate
  • Fair

Feature Ratings

Average 84

Dashboard

88

Data Exploration and Visualization

87

Data Connectors and Data Mashup

85

Collaboration

85

Operational Reporting Capabilities

83

BI Security

83

Self Service and Ad Hoc Capabilities

82

BI Platform Administration

82

Intelligent Alerts and Notifications

81

Mobile

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

Tableau Reviews

Sadaf F.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

The strongest platform but too costly

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The strength to connect with multiple data sets and the level of customisation possible in Tableau is no match to other platforms

What is your favorite aspect of this product?

Customised beautiful visualisation with almost no limit on the data points on a single viz

What do you dislike most about this product?

Cost and some shortcoming that could make life easier like copying objects and containers

What recommendations would you give to someone considering this product?

Must run a full ROI analysis, Tableau is the best in the market but it is so costly that you must be able to gain value from this investment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Vendor's Interest First

Ritu D.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Lot of features and functionalities but bit pricey

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

1. Features like dataflow and recipe are only in Tableau CRM 2. It is good option if all your data is in Salesforce. 3. There is already embedded AI and Machine learning so we don't have to much in Salesforce Discovery.

What is your favorite aspect of this product?

1. Visualization of 50Million data is possible. 2. Data transformation is there with the help of dataflow. There are so many features available in the recipe which make data transformation so easy.

What do you dislike most about this product?

1. Limitation of features. But It has been continuously growing since the launch. They keep adding cool features quarterly.

What recommendations would you give to someone considering this product?

It has limited features compared to other BI software but it also new tool as compared to other. It has grown exponentially since 2016.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Joe T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Optimized for the Force.com platform

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Optimized for the Force.com platform

What do you dislike most about this product?

The name change, there's no actual Tableau technology in Tableau CRM. Once it fell under the Tableau umbrella, the focus seems to have shifted. My dream would be the Tableau client experience on top of the Tableau CRM backend

What recommendations would you give to someone considering this product?

Is the vast majority of your data in Force.com applications, then great, grab some platform licenses from Salesforce, if not, but you are using Force.com applications from Salesforce or their ISVs, then leverage the packaged apps SF and partners like FinancialForce have built using the technology

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Vendor's Interest First

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