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Tableau Logo Award Winner Product Badge
Salesforce.com Inc

Tableau

Composite Score
8.8 /10
CX Score
9.0 /10

What is Tableau?

Tableau is a visual analytics platform transforming the way we use data to solve problems—empowering people and organizations to make the most of their data. From connection through collaboration, Tableau is a powerful, secure, and flexible end-to-end analytics platform.

Company Details

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Helps Innovate
  • Fair

Feature Ratings

Average 84

Dashboard

88

Data Exploration and Visualization

87

Data Connectors and Data Mashup

85

Collaboration

85

Operational Reporting Capabilities

83

BI Security

83

Self Service and Ad Hoc Capabilities

82

BI Platform Administration

82

Intelligent Alerts and Notifications

81

Mobile

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

Tableau Reviews

Jasleen K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing platform for managing and leveraging data

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Making data visualization simpler by integrating tableau analytics with it has already helped to simplify everything and assisted in automation. It is simple to manage and update data on it.

What is your favorite aspect of this product?

Salesforce is a cloud-based CRM solution, thus there is no need to keep up with databases and systems. we don't have to be concerned about security when using it from any place. You may consolidate all of your company's data in one location and use its built-in features to streamline your operations. There are numerous customizing and automation options offered by the Salesforce sales cloud. It's also possible to integrate it with other clouds, making it, in my opinion, one of the better solutions.

What do you dislike most about this product?

When you have a lot of background processes and extremely complicated business logic, the organization tends to become sluggish.

What recommendations would you give to someone considering this product?

The built-in capabilities of Salesforce greatly aid in this, and on top of that, customization helped to match the unique requirements of each customer in terms of UI, backend logic, and database. We also created a service cloud integration, which aids in the post-sale process.

Pros

  • Efficient Service
  • Effective Service
  • Generous Negotitation
  • Continually Improving Product

Maria Q.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Tableau for management data analysis

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Tableau provides an emerging solution in terms of data analysis in companies that allows us to analyze and compare in a faster way all our big data, resulting in better decisions based on the study of the different variables presented in our reports. Tableau allows us to create a narrative story with all the data that we provide in addition to ordering them in lists, tables, charts, thus greatly helping the development and saving time for our company.

What is your favorite aspect of this product?

Excellent graphics based on the organization's data, well defined and with accurate information. It is possible to import files from different data sources such as Excel, Google, among others. The interface is quite nice and very ergonomic, which is a great advantage when performing tasks.

What do you dislike most about this product?

Price is quite high, although its functionality is quite good I think they should lower the costs a bit. Sometimes it is difficult to select the criteria for the information we need making us lose a little time. Difficult to configure, users must be well oriented and trained otherwise the software can not be used correctly and can not take full advantage.

What recommendations would you give to someone considering this product?

Better technical support as it is a bit difficult to understand at the beginning, service costs are still a bit high, after that the tool works quite well, there are no major recommendations to make as soon as it was implemented we started to get excellent results in terms of data analysis. It is a software that adapts excellently to any part of the world due to its interactivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike X.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Robust business intelligence platform.

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableu connects with almost any type of data source and from my experience, I do not think it is matched by another software platform in this regard. Tableu connects with Excel spreadsheets, JSON, Pdfs , SQL servers , text files and the list just goes on and on.

What is your favorite aspect of this product?

I describe Tableu as a well oiled data visualization machine, because of its speed and powerful performance. This is crucial to me , since I use Tableu for manipulating large volumes of data.

What do you dislike most about this product?

This is one of the most difficult data visualization platforms to learn to use. Infact , it is vital for an intending Tableu user to already have experience using other data visualization and business analytics toolsets. This platform is just not designed for the average professional.

What recommendations would you give to someone considering this product?

Tableu is an advanced data visualization platform and I will only recommend it for data professionals with experience using other data visualization software product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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