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Tableau Logo Award Winner Product Badge
Salesforce.com Inc

Tableau

Composite Score
8.7 /10
CX Score
9.0 /10

What is Tableau?

Tableau is a visual analytics platform transforming the way we use data to solve problems—empowering people and organizations to make the most of their data. From connection through collaboration, Tableau is a powerful, secure, and flexible end-to-end analytics platform.

Company Details

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Enterprise category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Fair
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 82

Dashboard

88

Data Exploration and Visualization

87

Real-Time Visualization

85

Advanced Analytics and Data Science

85

Data Connectors and Data Mashup

85

Collaboration

84

Spatial Analysis

84

Operational Reporting Capabilities

83

Data Modelling Tools

83

BI Security

83

Self Service and Ad Hoc Capabilities

82

Vendor Capability Ratings

Average 81

Business Value Created

83

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

81

Ease of Implementation

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

79

Vendor Support

79

Tableau Reviews

Patricia M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Accurate Results for Decision Making

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

High level of stability is one thing which I value and love concerning Tableau. Again, friendly terms and conditions, which helps us work with the vendor. The results which comes from Tableau are super important and accurate, and they help us make quality decisions.

What is your favorite aspect of this product?

The idea of Tableau is in issuing accurate and complete analysis regarding the web traffic, and this is something we value significantly. Furthermore, Tableau has elaborate terms and conditions, all connected to fair prices.. The working environment of Tableau is intuitive.

What do you dislike most about this product?

Tableau is a software which correctly conducts its roles, making sure that constant and accurate results are attained. Also, Tableau brings high hopes regarding the way we learn the movements of customers. All mistakes are heard by the developer and rectified.

What recommendations would you give to someone considering this product?

Tableau is a software which guarantees high performance and fair subscription amounts.. There is constant guide on how to run the software and hence, there is no complexity. Huge offers from Tableau and therefore, well functioning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Denise A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Abily to integrate with existing applications

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

It allows for integration with our other applications on a higher level than other products.

What is your favorite aspect of this product?

The reporting capabilites

What do you dislike most about this product?

issue resolution can sometimes take longer than we would like

What recommendations would you give to someone considering this product?

Do a complete analysis of what applications you want to integrate before beginning negotiations so that support can be built into your implementation costs.

Pros

  • Efficient Service
  • Respectful
  • Continually Improving Product
  • Reliable

Cons

  • Less Generous
  • Under Delivered

Grace M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great for customized, interactive visualizations.

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

Customization abilities for building interactive dashboards

What is your favorite aspect of this product?

Visualization capabilities

What do you dislike most about this product?

Limited data source processing power and unintuitive language for calculated fields

What recommendations would you give to someone considering this product?

Leverage Tableau forums

Pros

  • Client's Interest First
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Less Efficient Service
  • Under Delivered

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