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Stripe

Stripe Payments

Composite Score

9.0 /10

CX Score

9.2 /10

135 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Security Protects
Helps Innovate
Performance Enhancing

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Recurring Payments

Digital Wallet Integration

Customer Support

Multi Currency

Reporting Analytics

POS Verification

POS Integration

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Khalid Babu S.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Super Fast and Secured payment system.

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

Stripe is way faster in payments than any other payment platform.

What is your favorite aspect of this product?

Faster payments, Good customer support and great foreign exchange rates are my favourite aspects of Stripe.

What do you dislike most about this product?

I have had no issues with Stripe till date.

What recommendations would you give to someone considering this product?

Stripe provides faster payments and better foreign exchange rates. Institutions who wants to go global should definitely try Stripe.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Chessa C.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

"Incredible Platform"

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

One of Stripe's key differentiators is its developer-centric approach, offering powerful APIs and documentation that make integration and customization seamless for businesses.

What is your favorite aspect of this product?

The ability to access real-time transaction data and analytics empowers marketers to make data-driven decisions and optimize their payment strategies on the fly.

What do you dislike most about this product?

While Stripe offers a great deal of flexibility, some marketers may find certain customization options lacking, particularly in terms of checkout page design and branding.

What recommendations would you give to someone considering this product?

Investing in additional resources and training for customer support staff could help improve response times and resolution rates, ensuring a better overall user experience for Stripe customers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Fredrick E.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Robust online payment processing

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

The intuitive user interface and transparent pricing structure simplify payment processing and financial management.

What do you dislike most about this product?

Stripe's primary focus on online transactions results in limited offline payment features, which may not fully meet the needs of businesses reliant on in-person sales.

What recommendations would you give to someone considering this product?

If your business primarily operates online and you have access to technical expertise, Stripe's extensive features and customisation options can be highly beneficial. However, for businesses with significant offline sales, it's advisable to assess whether Stripe's in-person payment capabilities align with your operational requirements.

Pros

Trustworthy
Effective Service
Saves Time
Acts with Integrity

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Stripe Payments Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Stripe Payments?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Security Built-in security to protect payment information to prevent fraud and hacking

Recurring Payments The ability to schedule payments at a cadence

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Multi Currency Allows users to process payments in multiple currencies

Reporting Analytics Reports and analytics created from payment data

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Khalid Babu S.

Super Fast and Secured payment system.

Likeliness to Recommend

Pros

Chessa C.

"Incredible Platform"

Likeliness to Recommend

Pros

Fredrick E.

Robust online payment processing

Likeliness to Recommend

Pros

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GoCardless

1
Since last award

Feature Ratings

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Recurring Payments

Digital Wallet Integration

Customer Support

Multi Currency

Reporting Analytics

POS Verification

POS Integration

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training