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BMC Helix

Stackify Retrace

Composite Score

8.1 /10

CX Score

8.3 /10

84 Reviews Write a Review

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What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details

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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance & Observability -Midmarket category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

4 Top Rated Features

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

3% Negative

8% Neutral

89% Positive

Pros

Fair
Enables Productivity
Trustworthy
Reliable

Feature Ratings

Average 83

Domain-Agnostic AI/ML

Cloud/On-Prem/Hybrid Deployment

Code Performance Monitoring

Error Reporting

Application Request Tracing

Enterprise Cloud Platform Support

Transaction Request Performance

Dependency Tracking

Domain-Centric AI/ML

Scalability

Application Metric Reporting

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Application Performance & Observability-Enterprise

Score 8.1

View Stackify Retrace in this category (opens in a new tab)

Stackify Retrace Reviews

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Very quick and detail error tracing

Likeliness to Recommend

9 /10

Pros

Caring
Saves Time
Respectful
Acts with Integrity

Rowann T.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Search does not work reliably

Likeliness to Recommend

8 /10

What differentiates Stackify Retrace from other similar products?

Glad to see an all web option.

What is your favorite aspect of this product?

Web based and accessible

What do you dislike most about this product?

The search capability which is hugely important does not work reliably making it very hard to use when investigating issues. Also, there is no 1 year retention which makes it unusable for our PCI needs.

What recommendations would you give to someone considering this product?

Find out what your organizations true needs are.

Pros

Trustworthy
Client Friendly Policies
Altruistic
Acts with Integrity

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Easy to use. Great product, great pricing.

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Stackify Retrace

What is Stackify Retrace?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Stackify Retrace Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Stackify Retrace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Code Performance Monitoring Tracking application performance at the code-base level.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Application Request Tracing Detail key attributes of application requests and transactions.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Transaction Request Performance Tracking & Observing the performance of an application and all web and other transactions within your system.

Dependency Tracking Tracking the performance of all application dependencies.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Application Performance & Observability-Enterprise

Stackify Retrace Reviews

Very quick and detail error tracing

Likeliness to Recommend

Pros

Rowann T.

Search does not work reliably

Likeliness to Recommend

Pros

Easy to use. Great product, great pricing.

Likeliness to Recommend

Pros

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Feature Ratings

Domain-Agnostic AI/ML

Cloud/On-Prem/Hybrid Deployment

Code Performance Monitoring

Error Reporting

Application Request Tracing

Enterprise Cloud Platform Support

Transaction Request Performance

Dependency Tracking

Domain-Centric AI/ML

Scalability

Application Metric Reporting

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization